March 2022 - Mailman-users - lists.mailman3.org

Special Characters Issue when using Wordpress HTML messages
by ryan.anderson.4＠go.mnstate.edu 23 Mar '22

23 Mar '22

Hello, We are having trouble where we are using a WordPress server send messages our to a few of our lists as HTML embedded messages. We do not want the messages to be shown as Plaintext, so we have that setting turned off in WordPress and in all our lists' settings. The messages come through just fine, but several characters are being changed to "?". Some of these include ` and - . We recently upgraded from 2.1 to 3.3 and we love the new system, other than the fact that our news messages are looking bad because of all the "?" in them. The charset was set to US-ASCII, but I have changed it to UTF-8 and that has not seemed to do anything. Any ideas on how we can prevent these characters from being changed?

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bounce score incremented resent on server startup
by Axel Rau 22 Mar '22

22 Mar '22

I just did an update of the database to PostgreSQL 13 and noticed: a bunch of 'bounce score incremented‘ notify mails. In mailman.log I find sqlalchemy crashing because DB server was not ready during startup. Axel --- PGP-Key: CDE74120 ☀ computing @ chaos claudius

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ARC
by David Krantz 20 Mar '22

20 Mar '22

Hi all, Is the documentation correct that ARC should be as simple to configure in mailman 3 as to add the private DKIM key and restarting mailman? (https://mailman.readthedocs.io/en/latest/src/mailman/handlers/docs/arc_sign…) I've tried that without finding any effect in my so far limited tests. I have not found anything in logs although I might have missed looking in one. Are there any known limitations? I have previously a working DKIM signature on outgoing mail as well as correctly set up SPF in DNS and SPF-checking on received mail. The verification on incoming mail adds a few headers but I do not think that that should be an issue, neither would the DKIM signing change anything should mailman add new headers. I now run Mailman 3.2.3 (La Villa Strangiato) on Python 3.7.4. Cheers // David

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Dealing with email bounces from web signups
by Andrew Hodgson 18 Mar '22

18 Mar '22

Hi. Back on the topic of bogus web signups again. I am dealing with several hundreds of these per month and we're talking a very low traffic system here. I have a cronjob to remove the users from the database. Right now a concern for me is handling the bounces for the confirmation emails that don't get delivered. These are coming from postorius(a)lists.hodgsonfamily.org<mailto:postorius@lists.hodgsonfamily.org> which I have redirected to a mailbox so as not to clutter up the mail queue. What I would ideally like is if we get a bounce from one of these confirmation mails we delete the user from the database but that is probably a future request. We don't get too many of these, around 20-30 a week. What are other people doing with these messages? Thanks. Andrew.

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Replies
by Matthew R 18 Mar '22

18 Mar '22

Hi everyone, we're going to be using a Mailman3 list for the purpose of providing email support. So: * Anyone can post to the list * Agents will reply to the poster to receive support, and the reply must go back to the original poster (the client) and the mailing list for other agents to see * The poster's replies will be sent to the mailing list (so other agents can see) as well as to the agent who initially replied to the initial posting Is there any way to accomplish this? Right now, if the agent replies to the client's email correctly but the client doesn't hit "Reply All" the email is only sent to the agent that initially took the "case" and the other agents aren't aware that there was a response. Thank you, Matt Matthew R, AD, FSEN, FSO, FSCR Chief Director of Engineering & Chairman of the Board of Directors Library of Code sp-us matthew(a)staff.libraryofcode.org ___________________________________________ Mailman's content filtering has removed the following MIME parts from this message. Content-Type: application/pkcs7-signature Name: smime.p7s Replaced multipart/alternative part with first alternative.

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How to promote non-members to members?
by Quanah Gibson-Mount 17 Mar '22

17 Mar '22

Hello, We have a constant issue with confirmation emails for subscribers getting lost and then the subscriber contacting us because their posts to the list never show up. Is there a way I can, as an administrator, do the confirmation on their behalf or in some other way promote them to being a member from non-member? Regards, Quanah

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pending subscriptions lost?
by IEM Network Operation Center (IOhannes m zmölnig) 15 Mar '22

15 Mar '22

hi, after mark has helped me at the end of january to find users that were not attached to any mailing list (indicating people who pressed the wrong button when trying tosign up), we sent out a 2nd mass mail to our target audience to ask them to subscribe again. we are now getting feedback from people, who say that they are unable to sign up, with mailman3 telling them: > Subscription request already pending this is somewhat bad as: - at least some of the users (who reported the problem) tried to subscribe 2 months ago (2022-01-04) - if they did not confirm their email back then, i'm pretty sure that this email has been lost by now - my /etc/mailman3/mailman.cfg has "pending_request_life: 3d" - i (as administrator) do not see any "pending subscriptions" (the list is setup with a simple "Confirm" subscription policy - i (as administrator) do not find any mention of the user's email address anywhere either in postorious webinterface of the list, nor in the django - in the sql-dump (it's been a while since i worked with postgres on a higher level) i do see the user's email in the workflowstate, address and pendedkeyvalue tables. the installation is (still) mailman_3.2.1-1 on a Debian/buster system (using the Debian/buster packages for mailman3) i wonder: - why are the pending subscriptions not expired? (i guess they should have expired after 3 days) - why can't people re-subscribe while there's a subscription pending (e.g. if the confirmation mail got lost)? - how can i list all pending subscriptions (for a given mailinglist)? - how can i resolve the situtation (e.g. send out another reminder; manually expire the pendings; manually confirm the pendings,...) gfmdsd IOhannes

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hyperkitty url not found
by Eggert Ehmke 15 Mar '22

15 Mar '22

I installed mailman3 in a virtualenv following this guide: https://docs.mailman3.org/en/latest/install/virtualenv.html[1] The mailinglists work very good. However, I did not manage to set up hyperkitty archiving. Archiving is enabled in mailman.cfg. I can call the Archive site from my configuration page, but it is empty. In my /opt/mailman/mm/var/logs/mailman.log file I find error messages like: HyperKitty failure on http://localhost/mailman/hyperkitty/api/mailman/archive: The requested URL was not found on this server. Indeed I cannot access that url using curl. Do I have to set up a separate apache vhost? The documentation is not clear about this, or I missed it. My external visible url is https://lists.[2]<tld>_/mailman3/mailman3/lists/_ -------- [1] https://docs.mailman3.org/en/latest/install/virtualenv.html [2] https://lists.ftv-spandau.de/mailman3/mailman3/lists/

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Delete user
by Rainer Herbst 14 Mar '22

14 Mar '22

Hi *! Recently, I have updated my docker images to 0.4.2 and it worked great. In the Postorius GUI, I see a new topic "Users" and found it quite comfortable. But one problem remais open - how can I delete a user alltogether, i.e. including his subscription and account data from the database? The reason for this question are the GDPR regulations - we do subscribe new staff members to some lists automatically, and should unsubscribe them and delete the entries after they left our organization. Viele Grüße Rainer Herbst Leiter IT-Service Phone: +49 331 7499-257 e-mail: rainer.herbst(a)aip.de https://www.aip.de ----------------------------------------------------------------------------------------------- Leibniz-Institut für Astrophysik Potsdam (AIP) An der Sternwarte 16, 14482 Potsdam Vorstand: Prof. Dr. Matthias Steinmetz, Wolfram Rosenbach Stiftung bürgerlichen Rechts Stiftungsverzeichnis Brandenburg: 26 742-00/7026 ----------------------------------------------------------------------------------------------- ___________________________________________ Mailman's content filtering has removed the following MIME parts from this message. Content-Type: application/x-pkcs7-signature Name: smime.p7s

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DKIM signatures with message footers or subject prefixes
by Stanisław Findeisen 14 Mar '22

14 Mar '22

Dear Experts What is the best way to go about reconciling GNU Mailman3-made message modifications (like message footers or subject prefixes) with sender-made DKIM signatures? I am aware of the "DMARC mitigations" tab in the list settings, not bad, but it looks that "replace From: with list address" doesn't help (of course), whereas wrapping the message in an outer message often looks ugly. Is there a better way?... BTW I would like to point out that broken DKIM signature can be a problem even with an easy DMARC policy; for example ProtonMail will display this flashy red warning: https://protonmail.com/support/knowledge-base/email-has-failed-its-domains-… in its webmail. (I guess nothing can be done about it except "DMARC Mitigate unconditionally"). This is GNU Mailman 3.1. Thanks!

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