- Mailman-users - lists.mailman3.org

Configuring ARC with multiple domains in Mailman3
by Lance A. Brown Feb. 6, 2025

Feb. 6, 2025

I'm working on setting up MailMan 3 on an Ubuntu 24.04 LTS server. I've got everything running and working with docker-mailman. Now I'm looking at configuring ARC and am a bit lost. How is ARC configured in a mailman3 with multiple domains? Do I set it up to use the hostname of the server Mailman is running on? Thanks for any assistance, --[Lance]

2 4

One-click unsubscribe?
by Jered Floyd Feb. 5, 2025

Feb. 5, 2025

I'm having a lot of problems with GMail delivery due to lack of "one-click unsubscribe" -- however that is quantified, which is not clear. In particular, there is an issue with the fact that Google ignores dots in email addresses. So I have many (MANY!) subscribers who try to use the List-Unsubscribe header target, but because they are subscribed as "idiotsubscriber(a)gmail.com" rather than "idiot.subscriber(a)gmail.com" (which they have since changed their sender to) they get a reject that they are not subscribed. These people are also far too unobservant to read the footer of every message that reads "You are subscribed as idiotsubscriber(a)gmail.com". Is there any way to provide personalized List-Unsubscribe header links, or have Mailman ignore dots in gmail.com addresses... or... anything? I'm finding reported spam percentages in the Google Postmaster Dashboard exceeding 0.1%, which causes massive delivery blocking to GMail-based subscribers. While I would gladly ban everyone who uses gmail, that sadly accounts for about half of the Internet today and would be incredibly unproductive. Thanks, --Jered

3 3

Moderation action "None" is misleading
by Markus Grandpré Feb. 5, 2025

Feb. 5, 2025

Dear List, I find the use of the term 'None' (or 'Kein' in the German translation; see attachments) in the 'Moderation action' column of the member list misleading, as the term suggests that no moderation action is applied to the respective member. However, this is not necessarily the case. If you check a member’s "Administration options / Moderation" setting, a moderation action, such as "Moderation" or "List default", may be in effect. I suggest that the 'Moderation action' column should display the currently set value of the 'Administration options / Moderation' setting for each member. Since some of our mailing lists frequently add and remove thousands of members, manually adjusting this setting for each member would not be practical. Best regards, Markus Grandpré -- Markus Ludwig Grandpré Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung IT-Dienste Forschung und Lehre, B803, Tel: ++49 7531 88 4342 ___________________________________________ Mailman's content filtering has removed the following MIME parts from this message. Content-Type: image/png Name: mm3_memberlist_de.png Content-Type: image/png Name: mm3_memberlist_en.png

3 4

Mailman shutting down Hyperkitty: Request too large
by Arte Chambers Feb. 2, 2025

Feb. 2, 2025

Hello I need help troubleshooting a problem with MM. The service is stopping and throwing this error in the mailman log "Exception in the HyperKitty archiver: 413 Request Entity Too Large" I'm not sure what my next steps should be to troubleshoot this issue. System CTL has this message and i'm not sure if it's relevant to the issue. ``` >sudo systemctl status mailman3.service systemd[1]: mailman3.service: Can't open PID file /opt/mailman/mm/var/master.pid (yet?) after start: No such file or directory ``` The MM Service will run for a while then shuts down. /mailman.log ``` Jan 30 05:22:20 2025 (1547) HyperKitty failure on https://list.louisvillecommunitygrocery.com/archives/api/mailman/archive: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> (413) Jan 30 05:22:20 2025 (1547) Could not archive the message with id < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com> Jan 30 05:22:20 2025 (1547) archiving failed, re-queuing (mailing-list lcg-board-private.list.louisvillecommunitygrocery.com, message < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com>) Jan 30 05:22:20 2025 (1547) Exception in the HyperKitty archiver: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:22:20 2025 (1547) Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 158, in _archive_message url = self._send_message(mlist, msg) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 228, in _send_message raise ValueError(result.text) ValueError: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:22:21 2025 (1547) HyperKitty archived message <CAPesOD25frujqYsAXU3kk8MUOY=h3ZV4cgzUXSi9L0c3K2W0NQ(a)mail.gmail.com> to https://list.louisvillecommunitygrocery.com/archives/list/testing@list.loui… [30/Jan/2025:05:22:43 +0000] "GET /3.1/users/lcgcoop(a)gmail.com HTTP/1.1" 200 428 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/users/a6af988d603c49c9ac61a3a41562d132/addresses HTTP/1.1" 200 927 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "POST /3.1/members/find HTTP/1.1" 200 3407 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "POST /3.1/members/find HTTP/1.1" 200 4705 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/addresses/lcgcoop(a)gmail.com HTTP/1.1" 200 401 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com/roster/owner HTTP/1.1" 200 763 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:44 +0000] "GET /3.1/addresses/lcgcoop(a)gmail.com HTTP/1.1" 200 401 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing@list.louisvillecommunitygrocery.com/requests/count?token_owner=moderator HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com/held/count HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:24:15 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" Jan 30 05:42:54 2025 (1550) ACCEPT: <008401db72ce$cb6d50d0$6247f270$@ iglou.com> Jan 30 05:42:55 2025 (1547) HyperKitty failure on https://list.louisvillecommunitygrocery.com/archives/api/mailman/archive: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> (413) Jan 30 05:42:55 2025 (1547) Could not archive the message with id < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com> Jan 30 05:42:55 2025 (1547) archiving failed, re-queuing (mailing-list lcg-board-private.list.louisvillecommunitygrocery.com, message < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com>) Jan 30 05:42:55 2025 (1547) Exception in the HyperKitty archiver: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:42:55 2025 (1547) Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 158, in _archive_message url = self._send_message(mlist, msg) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 228, in _send_message raise ValueError(result.text) ValueError: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:42:57 2025 (1547) HyperKitty archived message <008401db72ce$cb6d50d0$6247f270$(a)iglou.com> to https://list.louisvillecommunitygrocery.com/archives/list/lcg-board-private… [2025-01-30 05:46:02 +0000] [1554] [ERROR] Worker (pid:1586) was sent SIGKILL! Perhaps out of memory? [2025-01-30 05:46:02 +0000] [2227] [INFO] Booting worker with pid: 2227 Jan 30 05:46:09 2025 (1553) pipeline runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1553) pipeline runner exiting. Jan 30 05:46:09 2025 (1551) lmtp runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1551) lmtp runner exiting. Jan 30 05:46:09 2025 (1558) digest runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1558) digest runner exiting. Jan 30 05:46:09 2025 (1557) virgin runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1557) virgin runner exiting. Jan 30 05:46:09 2025 (1556) task runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1556) task runner exiting. Jan 30 05:46:09 2025 (1541) Master watcher caught SIGTERM. Exiting. Jan 30 05:46:09 2025 (1555) retry runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1555) retry runner exiting. Jan 30 05:46:09 2025 (1552) out runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1552) out runner exiting. Jan 30 05:46:09 2025 (1549) command runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1549) command runner exiting. Jan 30 05:46:09 2025 (1548) bounces runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1548) bounces runner exiting. Jan 30 05:46:09 2025 (1547) archive runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1547) archive runner exiting. Jan 30 05:46:09 2025 (1550) in runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1550) in runner exiting. [2025-01-30 05:46:09 +0000] [1554] [INFO] Handling signal: term [2025-01-30 05:46:09 +0000] [2227] [INFO] Worker exiting (pid: 2227) [2025-01-30 05:46:09 +0000] [1585] [INFO] Worker exiting (pid: 1585) Jan 30 05:46:10 2025 (1541) Master watcher caught SIGTERM. Exiting. [2025-01-30 05:46:10 +0000] [1554] [ERROR] Worker (pid:1585) was sent SIGKILL! Perhaps out of memory? [2025-01-30 05:46:10 +0000] [1554] [ERROR] Worker (pid:2227) was sent SIGTERM! [2025-01-30 05:46:10 +0000] [1554] [INFO] Shutting down: Master Jan 30 05:46:11 2025 (1541) Master stopped ``` Thank you, Paul 'Arte Chambers' Robey 502-408-6922

3 13

The paradox of VERP probe messages
by Jeremy Stanley Feb. 2, 2025

Feb. 2, 2025

tl;dr: Is there a way to have VERP probe messages not include copies of the bounce message that triggered them? Longer form... Some months ago I turned on bounce processing for a fairly large list with a long history, because I could see from the MTA logs that there were easily hundreds of old subscribers whose addresses had become defunct and this seemed like a great way to clean that up and make the server more conscientious at not repeatedly trying to deliver messages to sites that were just going to reject them. This worked really well. Until legitimate subscribers also started to get removed, that is, due primarily to false positives from overzealous spam filters. I had previously read about MM3's VERP probe message feature, which seemed to solve the main reason I had kept bounce processing disabled in the MM2 days, and thought it was on by default but clearly it wasn't. So I found the necessary config option and switched that on. This worked really well. Until legitimate subscribers started to get removed again, that is, due primarily to false positives from overzealous spam filters. See, I realized that the VERP probes were helpfully including copies of the most recent bounce for that user, and those NDRs quite often helpfully included their own copies of the messages which had been bounced. So if a subscriber's MTA was rejecting a message because the content looked like spam, then there was a good chance it would also reject the VERP probe message because it included the same content which had caused the earlier rejection. The VERP probe feature was essentially defeating its own purpose as a neutral confirmation that the subscriber hadn't been rejecting messages due to their content. This behavior raises a more significant concern as well. The MTA on the Mailman server in this case (Exim if it matters) wants to perform batch deliveries when there are multiple subscribers who all share the same remote MTAs. If multiples of those reject a list post, then the NDR back to Mailman aggregates those multiple rejections into a single message. If that incident triggers a VERP probe, the bulk NDR enumerating the addresses of all the subscribers who were rejected gets forwarded along as part of the VERP probe, disclosing a potentially sensitive litany of random subscriber addresses to other subscribers within that batch. I don't know whether this is a misconfiguration, or an unintended consequence of the intersection of Mailman and MTA features. While I understand that the inclusion of a bounce sample within a VERP probe may be a way to take some workload off list admins in that users can possibly see a message/rejection to explain the reason for the probe, the downsides of that choice make the feature unfortunately unusable for some lists that could otherwise have benefited from it. Am I possibly missing an existing switch that could make VERP probe messages *not* include copies of the bounces that triggered them? This is in some ways similar to the problems I've noticed with message hold notifications to moderators including copies of the held messages, since these are (at least in the case of the lists I manage) often spam, so has a tendency to cause the mail providers for the list moderators to start considering the mailing list server a spam source. If there were a switch to make message hold notifications to moderators *not* include copies of the messages themselves, I'd start allowing moderator notifications again. Suggestions welcome! Also willing to try to submit patches to enable some of these solutions if they don't already exist. And thanks to anyone who read this far! -- Jeremy Stanley

2 4

Outgoing runner lockup? + "slice inspector" tool
by Stephen J. Turnbull Feb. 1, 2025

Feb. 1, 2025

Hi, I'm advising a user on a system which experiences occasional lockups in an outgoing runner. The runner contacts a remote smarthost, and occasionally locks up with the smtp connection still open according to "lsof -i :25". This state seems to be permanent: the backlog for that slice starts to grow without bound, for at least an hour. When this was happening once a month, they would just restart Mailman core, and the backlog would clear in minutes. But recently it's been happening daily which is distracting their staff, and worries me. Another thing that is strange about this site is that it should be possible to hit that runner with a SIGUSR1 and restart it. This works for me, but on that system the stuck runner exits, but does not restart. Since normally it only happens to one runner of several, I wanted to identify the runner and process. I attach the tool I developed, for anyone who might have configured multiple runners and is interested to see the distribution across runners. Has anybody seen an outgoing runner lock up with an open smtp session? Any ideas on why? My analysis so far: - Because a restart works every time, I'm pretty sure it doesn't have anything to do with message content. - I believe both the Mailman host and the outgoing smarthost are Linodes, in the same datacenter. The problematic Mailman system is Mailman 3.3.6, Python 3.10 on Ubuntu 16.xx LTS. I believe the smarthost is a more recent Ubuntu LTS, probably running Postfix 3.7 as the MTA. (Yes, they have sufficiently paranoid security and QA teams. ;-) - We're using smtplib, which as far as I can tell basically has a 60s timeout for each command. Thus you'd think it would time out. I guess it could be inflooping on timeout, retry, timeout, retry, but I don't know how to check that. Maybe ss(8) will serve? - My system where SIGUSR1 works as documented is Python 3.11.2 on a Digital Ocean droplet with Debian 12.9, Linux 6.1.0. - I haven't tried to reproduce the Python 3.10 + Mailman 3.3.6 configuration and test SIGUSR1 in that configuration yet. Seems unlikely, waiting for the proverbial "round tuit". - It has occurred to us to use the local Postfix as the relay MTA. I'm waiting on a report whether that alleviates the problem. Even if so, I want to fix the underlying defect if possible. Any ideas would be welcome, including general debugging advice. Here's the promised slice_inspector tool. (Patches and suggestions welcome, though I don't promise to implement any time soon.) The tool imports some files from Mailman core, click, and psutil (not psutils!) I believe the latter modules are required by Mailman, so you should be able to run it as is under the 'mailman' user (or perhaps 'list' on Debian) in the environment Mailman itself uses. It defaults to assuming that mailman.cfg is /etc/mailman3/mailman.cfg. You'll probably need to fix the shebang if you want to chmod +x. The '--help' should be pretty self-explanatory. Steve

2 1

messages with attachments, without text discarded silently
by Schulz Feb. 1, 2025

Feb. 1, 2025

Using the current mailman version, I can reproduce the following: - send a text-formatted email with attachment but without text body to a list. - the msg will be received by mailman - the msg shows up in shunt, the log shows: ile "/usr/lib/python3.12/email/message.py", line 343, in set_payload payload = payload.encode(charset.output_charset, 'surrogateescape') ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ UnicodeEncodeError: 'ascii' codec can't encode characters in position 10-17: ordinal not in range(128) an attempt to unpickle the file leads to the same error. I know it's uncommon to send emails without txt but with attachments - but it may happen; at least we would welcome an error message.

2 3

Occasionally "The content of this message was lost."
by Frank Richter Jan. 30, 2025

Jan. 30, 2025

Hello, occasionally we face the problem "The content of this message was lost." when handling a message on hold. We use the mailman3 packages on Debian 12: 3.3.8-2~deb12u2 GNU Mailman 3.3.8 (Tom Sawyer) Python 3.11.2 (main, Nov 30 2024, 21:22:50) [GCC 12.2.0] with postgresql, exim and Apache httpd on the same machine. To get closer to this problem we made 2 changes: /usr/lib/python3/dist-packages/mailman/app/moderator.py def _lost_message(mlist, subject, sender, message_id): # Create a substitute for a message not found in the message store. text = _("""\ The content of this message was lost. It was probably cross-posted to multiple lists and previously handled on another list. """) + # Don’t send an empty message to all members in case this event occurs. + # raise an exception instead: + raise Exception("_lost_message",subject, sender, message_id) /usr/lib/python3/dist-packages/mailman/runners/task.py def _evict_pendings(self): … messages = getUtility(IMessageStore) for msg in messages.messages: # msg can be None if file is already removed. if msg is not None: mid = msg.get('message-id') if mid not in mids: messages.delete_message(mid) # 2024-12-11 fri: Debug inserted + tlog.debug('Task runner deleted message %s', mid) count += 1 tlog.info('Task runner deleted %d orphaned messages', count) So let’s see what happens: A message sent to one list is set on hold: exim mainlog: 2025-01-28 14:10:23 1tclMF-00H6cW-1s <= user(a)s2024.tu-chemnitz.de H=vittal.hrz.tu-chemnitz.de (mail.tu-chemnitz.de) [2001:638:911:b01:134:109:133:32] P=esmtps X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GCM:256 CV=no K S=9058 id=2f972b-6798d700-9f-5b841500@14907502 2025-01-28 14:10:23 1tclMF-00H6cW-1s => fsr-hsw(a)lists.tu-chemnitz.de R=lists_mailman T=mailman3_transport H=localhost [::1] C="250 Ok" 2025-01-28 14:10:23 1tclMF-00H6cW-1s Completed vette.log Jan 28 14:10:24 2025 (2602) HOLD: fsr-hsw(a)lists.tu-chemnitz.de post from user(a)s2024.tu-chemnitz.de held, message-id=<2f972b-6798d700-9f-5b841500@14907502>: The message is not from a list member A task runner deleted the message 5 seconds later: task.log Jan 28 14:10:29 2025 (2609) Task runner deleted message <2f972b-6798d700-9f-5b841500@14907502> Jan 28 14:10:29 2025 (2609) Task runner deleted 1 orphaned messages Later an owner/moderator want to do a moderation action: mailman.log: 2025-01-28 17:40:54 [FALCON] [ERROR] POST /3.1/lists/fsr-hsw(a)lists.tu-chemnitz.de/held/7544 => Traceback (most recent call last): File "falcon/app.py", line 365, in falcon.app.App.__call__ File "/usr/lib/python3/dist-packages/mailman/rest/post_moderation.py", line 155, in on_post handle_message(self._mlist, request_id, **arguments) File "/usr/lib/python3/dist-packages/mailman/app/moderator.py", line 144, in handle_message msg = _lost_message(mlist, subject, sender, message_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/app/moderator.py", line 104, in _lost_message raise Exception("_lost_message",subject, sender, message_id) Exception: ('_lost_message', 'Re: [Fsr-hsw] ...', 'user(a)s2024.tu-chemnitz.de', '<2f972b-6798d700-9f-5b841500@14907502>') Do you have any suggestions what we can do to find the reason, why the task runner deletes the message? Or any other hints … Thanks and kind regards Frank -- Frank Richter, Chemnitz University of Technology, Germany

2 1

No recent activity discussions and activity overview shown. Only a spinning wheel.
by Freerk Bosscha Jan. 30, 2025

Jan. 30, 2025

I have tried to find an equal issue, but could not find it. If so, sorry for the doubling... I have recently setup a fresh mailman3 installation on my debian12 box. It works fine. The only thing which is not working is in the archive overview I see a spinning wheel. The participants and number of discussions is increasing and the archive files are getting the archived messages. mailman -info shows: GNU Mailman 3.3.8 (Tom Sawyer) Python 3.11.2 (main, Nov 30 2024, 21:22:50) [GCC 12.2.0] config file: /etc/mailman3/mailman.cfg db url: mysql+pymysql://.....:....@localhost/mailman3?charset=utf8mb4&use_unicode=1 devmode: DISABLED REST root url: http://localhost:8001/3.1/ REST credentials: restadmin:....... mailman-web qinfo shows: -- Default 1.3.9 on ORM default -- Clusters 0 Workers 0 Restarts 0 Queued 0 Successes 100 Failures 0 Schedules 0 Tasks/day 14.00 Avg time 0.1756 Webserver: apache2/2.4.64 It looks like a AJAX problem, but not sure about that. Any help would be appriciated. Freerk What is missing

4 7

Adding Mass Subscribe custom template error
by Arte Chambers Jan. 29, 2025

Jan. 29, 2025

I am trying to test some different templates however after adding a new template I get an error when adding new list members. The member is added to the list however the welcome message isn't sent to the user. I'm getting the following error when using mass subscription on a testing list with a custom template loaded for [list:user:notice:welcome] ``` HTTP Error 400: HTTPConnectionPool(host='localhost', port=8000): Read timed out. (read timeout=5) ``` The template has the text "Testing Template" I'm not sure why it's timing out but when I remove the custom template it works as expected. The user is added to the list however doesn't get the custom welcome message. mailman.log: ``` [28/Jan/2025:20:22:47 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" Jan 28 20:22:52 2025 (1977989) deque: Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 536, in _make_request response = conn.getresponse() ^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connection.py", line 507, in getresponse httplib_response = super().getresponse() ^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/http/client.py", line 1428, in getresponse response.begin() File "/usr/lib/python3.12/http/client.py", line 331, in begin version, status, reason = self._read_status() ^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/http/client.py", line 292, in _read_status line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1") ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/socket.py", line 707, in readinto return self._sock.recv_into(b) ^^^^^^^^^^^^^^^^^^^^^^^ TimeoutError: timed out The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/requests/adapters.py", line 667, in send resp = conn.urlopen( ^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 843, in urlopen retries = retries.increment( ^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/util/retry.py", line 474, in increment raise reraise(type(error), error, _stacktrace) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/util/util.py", line 39, in reraise raise value File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 789, in urlopen response = self._make_request( ^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 538, in _make_request self._raise_timeout(err=e, url=url, timeout_value=read_timeout) File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 369, in _raise_timeout raise ReadTimeoutError( urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='localhost', port=8000): Read timed out. (read timeout=5) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/workflow.py", line 69, in __next__ return step() ^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/subscriptions.py", line 362, in _step_do_subscription self.member = self.mlist.subscribe( ^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/database/transaction.py", line 106, in wrapper return function(args[0], config.db.store, *args[1:], **kws) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/model/mailinglist.py", line 540, in subscribe notify(SubscriptionEvent( File "/opt/mailman/venv/lib/python3.12/site-packages/zope/event/__init__.py", line 33, in notify subscriber(event) File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/membership.py", line 183, in handle_SubscriptionEvent send_welcome_message(mlist, member, member.preferred_language) File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/notifications.py", line 77, in send_welcome_message welcome_message = wrap(getUtility(ITemplateLoader).get( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/model/template.py", line 192, in get contents = getUtility(ITemplateManager).get( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/database/transaction.py", line 106, in wrapper return function(args[0], config.db.store, *args[1:], **kws) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/model/template.py", line 114, in get contents = protocols.get(actual_uri, **auth) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/utilities/protocols.py", line 39, in get response = requests.get(url, timeout=REQUEST_TIMEOUT, **kws) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/api.py", line 73, in get return request("get", url, params=params, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/api.py", line 59, in request return session.request(method=method, url=url, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/sessions.py", line 589, in request resp = self.send(prep, **send_kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/sessions.py", line 703, in send r = adapter.send(request, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/adapters.py", line 713, in send raise ReadTimeout(e, request=request) requests.exceptions.ReadTimeout: HTTPConnectionPool(host='localhost', port=8000): Read timed out. (read timeout=5) Jan 28 20:22:52 2025 (1977989) HTTPConnectionPool(host='localhost', port=8000): Read timed out. (read timeout=5) Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 536, in _make_request response = conn.getresponse() ^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connection.py", line 507, in getresponse httplib_response = super().getresponse() ^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/http/client.py", line 1428, in getresponse response.begin() File "/usr/lib/python3.12/http/client.py", line 331, in begin version, status, reason = self._read_status() ^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/http/client.py", line 292, in _read_status line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1") ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/socket.py", line 707, in readinto return self._sock.recv_into(b) ^^^^^^^^^^^^^^^^^^^^^^^ TimeoutError: timed out The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/requests/adapters.py", line 667, in send resp = conn.urlopen( ^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 843, in urlopen retries = retries.increment( ^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/util/retry.py", line 474, in increment raise reraise(type(error), error, _stacktrace) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/util/util.py", line 39, in reraise raise value File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 789, in urlopen response = self._make_request( ^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 538, in _make_request self._raise_timeout(err=e, url=url, timeout_value=read_timeout) File "/opt/mailman/venv/lib/python3.12/site-packages/urllib3/connectionpool.py", line 369, in _raise_timeout raise ReadTimeoutError( urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='localhost', port=8000): Read timed out. (read timeout=5) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/rest/members.py", line 385, in on_post token, token_owner, member = registrar.register( ^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/subscriptions.py", line 584, in register list(workflow) File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/workflow.py", line 69, in __next__ return step() ^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/subscriptions.py", line 362, in _step_do_subscription self.member = self.mlist.subscribe( ^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/database/transaction.py", line 106, in wrapper return function(args[0], config.db.store, *args[1:], **kws) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/model/mailinglist.py", line 540, in subscribe notify(SubscriptionEvent( File "/opt/mailman/venv/lib/python3.12/site-packages/zope/event/__init__.py", line 33, in notify subscriber(event) File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/membership.py", line 183, in handle_SubscriptionEvent send_welcome_message(mlist, member, member.preferred_language) File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/app/notifications.py", line 77, in send_welcome_message welcome_message = wrap(getUtility(ITemplateLoader).get( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/model/template.py", line 192, in get contents = getUtility(ITemplateManager).get( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/database/transaction.py", line 106, in wrapper return function(args[0], config.db.store, *args[1:], **kws) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/model/template.py", line 114, in get contents = protocols.get(actual_uri, **auth) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman/utilities/protocols.py", line 39, in get response = requests.get(url, timeout=REQUEST_TIMEOUT, **kws) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/api.py", line 73, in get return request("get", url, params=params, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/api.py", line 59, in request return session.request(method=method, url=url, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/sessions.py", line 589, in request resp = self.send(prep, **send_kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/sessions.py", line 703, in send r = adapter.send(request, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/requests/adapters.py", line 713, in send raise ReadTimeout(e, request=request) requests.exceptions.ReadTimeout: HTTPConnectionPool(host='localhost', port=8000): Read timed out. (read timeout=5) [28/Jan/2025:20:22:52 +0000] "POST /3.1/members HTTP/1.1" 400 128 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:22:52 +0000] "GET /3.1/lists/ testing@list.louisvillecommunitygrocery.com/requests/count?token_owner=moderator HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:22:52 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com/held/count HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:15 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:15 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:15 +0000] "GET /3.1/lists/ testing@list.louisvillecommunitygrocery.com/requests/count?token_owner=moderator HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:15 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com/held/count HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:39 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:39 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:39 +0000] "GET /3.1/lists/ testing@list.louisvillecommunitygrocery.com/requests/count?token_owner=moderator HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [28/Jan/2025:20:26:39 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com/held/count HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" ``` Thank you, Paul 'Arte Chambers' Robey 502-408-6922

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