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February 2025

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Mailman shutting down Hyperkitty: Request too large
by Arte Chambers Feb. 1, 2025

Feb. 1, 2025

Hello I need help troubleshooting a problem with MM. The service is stopping and throwing this error in the mailman log "Exception in the HyperKitty archiver: 413 Request Entity Too Large" I'm not sure what my next steps should be to troubleshoot this issue. System CTL has this message and i'm not sure if it's relevant to the issue. ``` >sudo systemctl status mailman3.service systemd[1]: mailman3.service: Can't open PID file /opt/mailman/mm/var/master.pid (yet?) after start: No such file or directory ``` The MM Service will run for a while then shuts down. /mailman.log ``` Jan 30 05:22:20 2025 (1547) HyperKitty failure on https://list.louisvillecommunitygrocery.com/archives/api/mailman/archive: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> (413) Jan 30 05:22:20 2025 (1547) Could not archive the message with id < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com> Jan 30 05:22:20 2025 (1547) archiving failed, re-queuing (mailing-list lcg-board-private.list.louisvillecommunitygrocery.com, message < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com>) Jan 30 05:22:20 2025 (1547) Exception in the HyperKitty archiver: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:22:20 2025 (1547) Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 158, in _archive_message url = self._send_message(mlist, msg) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 228, in _send_message raise ValueError(result.text) ValueError: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:22:21 2025 (1547) HyperKitty archived message <CAPesOD25frujqYsAXU3kk8MUOY=h3ZV4cgzUXSi9L0c3K2W0NQ(a)mail.gmail.com> to https://list.louisvillecommunitygrocery.com/archives/list/testing@list.loui… [30/Jan/2025:05:22:43 +0000] "GET /3.1/users/lcgcoop(a)gmail.com HTTP/1.1" 200 428 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/users/a6af988d603c49c9ac61a3a41562d132/addresses HTTP/1.1" 200 927 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "POST /3.1/members/find HTTP/1.1" 200 3407 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "POST /3.1/members/find HTTP/1.1" 200 4705 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/addresses/lcgcoop(a)gmail.com HTTP/1.1" 200 401 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:43 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com/roster/owner HTTP/1.1" 200 763 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:22:44 +0000] "GET /3.1/addresses/lcgcoop(a)gmail.com HTTP/1.1" 200 401 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com/requests/count?token_owner=moderator HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com/held/count HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5" [30/Jan/2025:05:24:15 +0000] "GET /3.1/lists/ testing(a)list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU Mailman REST client v3.3.5" Jan 30 05:42:54 2025 (1550) ACCEPT: <008401db72ce$cb6d50d0$6247f270$@ iglou.com> Jan 30 05:42:55 2025 (1547) HyperKitty failure on https://list.louisvillecommunitygrocery.com/archives/api/mailman/archive: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> (413) Jan 30 05:42:55 2025 (1547) Could not archive the message with id < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com> Jan 30 05:42:55 2025 (1547) archiving failed, re-queuing (mailing-list lcg-board-private.list.louisvillecommunitygrocery.com, message < CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w(a)mail.gmail.com>) Jan 30 05:42:55 2025 (1547) Exception in the HyperKitty archiver: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:42:55 2025 (1547) Traceback (most recent call last): File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 158, in _archive_message url = self._send_message(mlist, msg) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py", line 228, in _send_message raise ValueError(result.text) ValueError: <html> <head><title>413 Request Entity Too Large</title></head> <body> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx/1.24.0 (Ubuntu)</center> </body> </html> Jan 30 05:42:57 2025 (1547) HyperKitty archived message <008401db72ce$cb6d50d0$6247f270$(a)iglou.com> to https://list.louisvillecommunitygrocery.com/archives/list/lcg-board-private… [2025-01-30 05:46:02 +0000] [1554] [ERROR] Worker (pid:1586) was sent SIGKILL! Perhaps out of memory? [2025-01-30 05:46:02 +0000] [2227] [INFO] Booting worker with pid: 2227 Jan 30 05:46:09 2025 (1553) pipeline runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1553) pipeline runner exiting. Jan 30 05:46:09 2025 (1551) lmtp runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1551) lmtp runner exiting. Jan 30 05:46:09 2025 (1558) digest runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1558) digest runner exiting. Jan 30 05:46:09 2025 (1557) virgin runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1557) virgin runner exiting. Jan 30 05:46:09 2025 (1556) task runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1556) task runner exiting. Jan 30 05:46:09 2025 (1541) Master watcher caught SIGTERM. Exiting. Jan 30 05:46:09 2025 (1555) retry runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1555) retry runner exiting. Jan 30 05:46:09 2025 (1552) out runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1552) out runner exiting. Jan 30 05:46:09 2025 (1549) command runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1549) command runner exiting. Jan 30 05:46:09 2025 (1548) bounces runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1548) bounces runner exiting. Jan 30 05:46:09 2025 (1547) archive runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1547) archive runner exiting. Jan 30 05:46:09 2025 (1550) in runner caught SIGTERM. Stopping. Jan 30 05:46:09 2025 (1550) in runner exiting. [2025-01-30 05:46:09 +0000] [1554] [INFO] Handling signal: term [2025-01-30 05:46:09 +0000] [2227] [INFO] Worker exiting (pid: 2227) [2025-01-30 05:46:09 +0000] [1585] [INFO] Worker exiting (pid: 1585) Jan 30 05:46:10 2025 (1541) Master watcher caught SIGTERM. Exiting. [2025-01-30 05:46:10 +0000] [1554] [ERROR] Worker (pid:1585) was sent SIGKILL! Perhaps out of memory? [2025-01-30 05:46:10 +0000] [1554] [ERROR] Worker (pid:2227) was sent SIGTERM! [2025-01-30 05:46:10 +0000] [1554] [INFO] Shutting down: Master Jan 30 05:46:11 2025 (1541) Master stopped ``` Thank you, Paul 'Arte Chambers' Robey 502-408-6922

3 11

messages with attachments, without text discarded silently
by Schulz Feb. 1, 2025

Feb. 1, 2025

Using the current mailman version, I can reproduce the following: - send a text-formatted email with attachment but without text body to a list. - the msg will be received by mailman - the msg shows up in shunt, the log shows: ile "/usr/lib/python3.12/email/message.py", line 343, in set_payload payload = payload.encode(charset.output_charset, 'surrogateescape') ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ UnicodeEncodeError: 'ascii' codec can't encode characters in position 10-17: ordinal not in range(128) an attempt to unpickle the file leads to the same error. I know it's uncommon to send emails without txt but with attachments - but it may happen; at least we would welcome an error message.

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