So it appears that there was a message sent to one of our mailing lists that was put into the held message queue. However, when attempting to go to the message to do the moderation, the web page returns and Error 500.
Looking in the mailman log, I found this:
Apr 23 14:21:02 2018 (17878) REST request handler error: Traceback (most recent call last): File "/opt/mailman3/conda/lib/python3.6/wsgiref/handlers.py", line 137, in run self.result = application(self.environ, self.start_response) File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/database/transac tion.py", line 50, in wrapper rtn = function(*args, **kws) File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/rest/wsgiapp.py" , line 214, in __call__ return super().__call__(environ, start_response) File "/opt/mailman3/conda/lib/python3.6/site-packages/falcon/api.py", line 227 , in __call__ responder(req, resp, **params) File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/rest/post_modera tion.py", line 167, in on_get resource = self._make_collection(request) File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/rest/helpers.py" , line 159, in _make_collection for resource in collection] File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/rest/helpers.py" , line 159, in <listcomp> for resource in collection] File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/rest/post_modera tion.py", line 157, in _resource_as_dict resource = self._make_resource(request.id) File "/opt/mailman3/conda/lib/python3.6/site-packages/mailman/rest/post_modera tion.py", line 100, in _make_resource make_header(decode_header(resource['subject']))) File "/opt/mailman3/conda/lib/python3.6/email/header.py", line 174, in make_he ader h.append(s, charset) File "/opt/mailman3/conda/lib/python3.6/email/header.py", line 295, in append s = s.decode(input_charset, errors) UnicodeDecodeError: 'gb2312' codec can't decode byte 0x87 in position 2: illegal multibyte sequence
It LOOKS as if there might be a character in the email somewhere - possibly in the subject or sender fields? - that is somehow unexpected.
I am attempting to find the held message - can someone point me where I can go to see the message so that I can see what might be causing the problem?
-Darren