Thanks.
My email kinda does originate from their servers, in that my SMTP relay is smtp-relay.gmail.com.
For now, explicit whitelisting appears to help, I just have to do a lot of hand holding with each user to get it set up. And, most of the users seem to think this is my problem / my fault / my responsibility to fix.
Sigh.
On Sat, Apr 22, 2023 at 1:19 PM Dave McGuire <mcguire@neurotica.com> wrote:
On 4/22/23 11:02, Stephen Daniel wrote:
I run a number of small lists for my neighborhood association. The largest of these is ~120 users. Typical volumes are about 2 messages/day.
In the past week or so a number of users who use gmail as their email client have complained that list emails have been going to spam or "promotions" folders. I've always had 1 or 2 users who had trouble receiving mails, but this seems to be a significant percentage of all gmail users.
I have DMARC mitigation set to unconditional, and the DMARC action set to "Replace From: with list address".
My emails are sent using google workspace as my SMTP relay.
I'm trying to teach my users to whitelist the list domain, but they are not, in general, a tech-savvy bunch, so it is slow going.
Anyone else suddenly having trouble with gmail? Any suggestions?
This started a couple of years ago, and it has become much worse over time. It's not just lists, it's any email that originates from a server that isn't Google's. Even servers with sterling reputations, and ones which have gone through the BS of "registering" with Google. It does nothing.
It's a not-so-subtle hint that Google wants to handle YOUR mail too, so they can data-mine it and make even more money.
By and large, gmail users are blissfully ignorant of this and for the most part don't seem to care. All they know is they don't see much spam. You get blank stares when you tell them about this and explain to them that if they receive a service for free, THEY are the product. "But it's eeeeaaaaasier!"
It's disgusting, Google ignores any attempt at communication, and there doesn't appear that anything can be done.
-Dave-- Dave McGuire, AK4HZ New Kensington, PA
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