Hi,
I have been working through other threads that indicate the same symptom (500 error when loading held_messages for a list).
These include potential truncation of values in pendedkeyvalue table (don't this is our problem) and error when trying to access a message in /var/lib/mailman3/messages (ran the suggested code to loop through the stored files but no error was thrown.)
Environment:
Ubuntu 18.04
mailman3/bionic,now 3.1.1-9 all [installed,automatic] mailman3-full/bionic,now 3.1.1-9 all [installed] mailman3-web/bionic,now 0+20170523-14 all [installed,automatic] python-django-mailman3/bionic,now 1.1.0-4 all [installed,automatic] python-mailmanclient/bionic,now 3.1.1-5 all [installed,automatic] python3-mailman-hyperkitty/bionic,now 1.1.0-4 all [installed,automatic]
Error reported in log with debug enabled:
Traceback (most recent call last): File "/usr/lib/python3.6/wsgiref/handlers.py", line 137, in run self.result = application(self.environ, self.start_response) File "/usr/lib/python3/dist-packages/mailman/database/transaction.py", line 50, in wrapper rtn = function(*args, **kws) File "/usr/lib/python3/dist-packages/mailman/rest/wsgiapp.py", line 214, in __call__ return super().__call__(environ, start_response) File "falcon/api.py", line 215, in falcon.api.API.__call__ (falcon/api.c:2872) File "falcon/api.py", line 189, in falcon.api.API.__call__ (falcon/api.c:2419) File "/usr/lib/python3/dist-packages/mailman/rest/post_moderation.py", line 167, in on_get resource = self._make_collection(request) File "/usr/lib/python3/dist-packages/mailman/rest/helpers.py", line 159, in _make_collection for resource in collection] File "/usr/lib/python3/dist-packages/mailman/rest/helpers.py", line 159, in <listcomp> for resource in collection] File "/usr/lib/python3/dist-packages/mailman/rest/post_moderation.py", line 157, in _resource_as_dict resource = self._make_resource(request.id) File "/usr/lib/python3/dist-packages/mailman/rest/post_moderation.py", line 78, in _make_resource resource['msg'] = msg.as_string() File "/usr/lib/python3.6/email/message.py", line 158, in as_string g.flatten(self, unixfrom=unixfrom) File "/usr/lib/python3.6/email/generator.py", line 116, in flatten self._write(msg) File "/usr/lib/python3.6/email/generator.py", line 181, in _write self._dispatch(msg) File "/usr/lib/python3.6/email/generator.py", line 214, in _dispatch meth(msg) File "/usr/lib/python3.6/email/generator.py", line 272, in _handle_multipart g.flatten(part, unixfrom=False, linesep=self._NL) File "/usr/lib/python3.6/email/generator.py", line 116, in flatten self._write(msg) File "/usr/lib/python3.6/email/generator.py", line 181, in _write self._dispatch(msg) File "/usr/lib/python3.6/email/generator.py", line 214, in _dispatch meth(msg) File "/usr/lib/python3.6/email/generator.py", line 243, in _handle_text msg.set_payload(payload, charset) File "/usr/lib/python3.6/email/message.py", line 315, in set_payload payload = payload.encode(charset.output_charset) UnicodeEncodeError: 'ascii' codec can't encode characters in position 8-9: ordinal not in range(128)
I'm sorry if this is a query that's answered already but I have not been able to find matching thread that seems to relate to my error.
Thanks for any advice on where to look next.
Cheers, Simon.
_
[State Library of NSW]https://www.sl.nsw.gov.au/ Simon Handfield Desktop and Infrastructure Leader simon.handfield@sl.nsw.gov.aumailto:simon.handfield@sl.nsw.gov.au +61 2 9273 1535
Macquarie Street, Sydney NSW 2000, Australia www.sl.nsw.gov.auhttps://www.sl.nsw.gov.au/
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