Hi Mark, I can't find any log entry which indicate a problem with this subscription request. The _request table does not contain a request for the specific mailinglist, but I am not sure if subscription requests are included in this table. The token is found in the pended table:
+-----+------------------------------------------+---------------------+ | id | token | expiration_date | +-----+------------------------------------------+---------------------+ | 115 | 4d6b4b11266c7332684c5a492eb3f92c531f761b | 2031-01-04 16:17:38 | +-----+------------------------------------------+---------------------+
These are the relevant entries in the pendedkeyvalue table: +------+--------------+-------------------------------------+-----------+ | id | key | value | pended_id | +------+--------------+-------------------------------------+-----------+ | 1130 | type | subscription | 115 | | 1131 | list_id | "********************" | 115 | | 1132 | email | "***********************@*********" | 115 | | 1133 | display_name | "" | 115 | | 1134 | when | "2021-01-06T16:17:38" | 115 | | 1135 | token_owner | "moderator" | 115 | +------+--------------+-------------------------------------+-----------+
Can I workaround this problem for this specific subscriber by adding entries in the _request table, and if so what do I need to add? Thanks in advance, Eric
On Friday, January 15, 2021, 11:42:47 PM GMT+1, Mark Sapiro <mark@msapiro.net> wrote: On 1/14/21 3:43 PM, Eric Broens via Mailman-users wrote:
Hi Mark, The link that shows the subscription request pending approval is as follows: 'https://<host_url>/postorius/lists/<listname>.<domain>/subscription_requests'
The link behind the accept button is as follows. 'https://<host_url>/postorius/lists/<listname>.<domain>/handle_subscription_request/4d6b4b11266c7332684c5a492eb3f92c531f761b/accept'
I have checked if there is already a subscription with that email address, but that's not the case.
I don't know why that would 404 unless the token 4d6b4b11266c7332684c5a492eb3f92c531f761b didn't exist, but since it came from a "current" view, it should be good.
I have seen occasional issues where two moderators attempt to handle the same request in close succession - i.e. both get the pending request and try to handle it and the second fails because the request is gone, but that appears not to be the case here.
You might check the web server logs, the Django log and Mailman's logs to see if there is any more of a clue.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/