Hi,

Recently a member of one of our private lists sent a message with a picture attached. Because of the large message size (23MB) it was put into the moderation queue.

But since then postorius fails to open the list's page with this error: Something went wrong Mailman REST API not available. Please start Mailman core.

The database logs show that it processed a request related to the held message just before failing:

LOG: statement: SELECT message.id AS message_id_1, message.message_id AS message_message_id, message.message_id_hash AS message_message_id_hash, message.path AS message_path FROM message WHERE message.message_id = 'CAEcCghAdp+20jiG19jNGX06xhJ-iYvZGyyV8b-toW7LqCSv5JQ@mail.gmail.com' LIMIT 1

Mailman Core logs: [2020-07-14 10:41:21 +0000] [36] [CRITICAL] WORKER TIMEOUT (pid:49) [2020-07-14 10:41:21 +0000] [49] [INFO] Worker exiting (pid: 49) [2020-07-14 10:41:22 +0000] [50] [INFO] Booting worker with pid: 50

How should I proceed to unblock the situation?

Thanks,

_g.