Correct way to filter auto-replies to list?
I have seen a few messages on this list regarding handling 'out of office' auto-replies. However I do not see a final resolution. What is the best practice to filter auto-replies to list: header filter or postfix milter-reject or something else?
We are running dockerized Mailman 3 version 1.3.4. A list user auto-replied their vacation message to list and then the listserv created a chain-reaction of continuously replying to auto-replies by that user. There isn't really a good header option to filter from, as the subject seems to be randomized. For example:
From <SENDER ADDRESS> Tue May 4 19:02:29 2021 From: Sender Name <SENDER ADDRESS> To: <LIST ADDRESS> Subject: [electronics-daq] Re: 25ad Date: Tue, 04 May 2021 20:59:57 +0200 Message-ID: <A2FB195E-5261-4F26-AF19-7AFE0B0632A5> In-Reply-To: =?utf-8?q?=3C0101017937874647-cf4b59ca-737e-4db0-9a01-85d9d43c8?= =?utf-8?q?d68-000000=40us-west-2=2Eamazonses=2Ecom=3E?= MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============7283775935526227777=="
--===============7283775935526227777== Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable
Thank you,
Gary
Gary Holman writes:
I have seen a few messages on this list regarding handling 'out of office' auto-replies. However I do not see a final resolution.
This problem is as hard as spam. There won't be a final resolution as long as people use out-of-office auto-replies. They're all different.
If you are using a spam filter, I would suggest adding the offender's out of office message (or at least the spike protein :-) to your filter's body text blacklist.
What is the best practice to filter auto-replies to list: header filter or postfix milter-reject or something else?
You write "auto-replies" below. Set the subscriber to no-mail, or unsubscribe them for a second offense. Remind them that we put a huge amount of effort into creating and maintaining Postorius to make that as convenient as possible, and we at Mailman are "shock, SHOCKED, I tell you" that this courtesy was neglected. :-)
We are running dockerized Mailman 3 version 1.3.4. A list user auto-replied their vacation message to list and then the listserv
"listserv" is a trademark. Please don't use it to refer to Mailman.
created a chain-reaction of continuously replying to auto-replies by that user.
What do you mean by "chain reaction"? Other subscribers replying to the "out of office" message, or an auto-reply from the Mailman server?
> There isn't really a good header option to filter
from, as the subject seems to be randomized.
Vacation programs conforming to
https://tools.ietf.org/html/rfc3834 https://tools.ietf.org/html/rfc5230
should provide some header fields to filter on.
HTH, Steve
participants (2)
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Gary Holman
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Stephen J. Turnbull