Hi friends.

Following up on my message over the weekend about getting web (Django) logins for users who were ported from MM2 to MM3, I now have some people trying to create a new username.

Something broke following a system update and reboot. MM3 is installed using the venv method, and the services (mailman and mailman-web) seem to be running ok. Mailing list delivery is happening as usual.

I've now come upon a few related situations where a 500 error results, "Server error. An error occurred while processing your request."

My primary question is: *How can I find out what's causing this*?

I've looked in all the MM and web logfiles, by "tail -f" while generating the error, and nothing is logged there. Apache logs shows something like this:

x.x.y.y- - [13/Aug/2024:21:46:41 -0700] "POST /accounts/password/reset/ HTTP/1.1" 500 1448 "https://lists.pglaf.org/accounts/password/reset/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 Edg/127.0.0.0"

I've come across this error while trying to do authentication-related activities that worked before the reboot: the address (might not be the same problem)

• "Forgot password" (happens whether or not the entered email existed in MM2 or already exists in MM3)
• Sign up (ditto)
• Email unsubscribes gave a verification email, but then didn't unsubscribe

Thanks for any breadcrumbs that might guide me to the solution. ~ Greg