Confirmation for subscriptions
Suddenly stopped working. For all the lists I have created, suddenly the confirm setting is ignored for subscriptions and users are subscribed right away.
This only happened after I added another domain - surely that can't be the cause?
Where to look to troubleshoot this?
Andrew
On 6/23/19 7:24 AM, andrew.bernard@gmail.com wrote:
Suddenly stopped working. For all the lists I have created, suddenly the confirm setting is ignored for subscriptions and users are subscribed right away.
I assume you are looking at the Postorius List Settings -> Subscription Policy. That should reflect the setting in core.
How are these users requesting subscription/being subscribed?
This only happened after I added another domain - surely that can't be the cause?
Unlikely, but not impossible.
Where to look to troubleshoot this?
You could use mailman shell
to examine the setting in Mailman core,
but it's unlikely that would be different from what Postorius shows.
Other than that, you can look in logs, but there is not very much logged for the subscription workflow.
To be more help, I'd like to know exactly when this happens. First, for Postorius Mass subscribe, this is expected. Other than that, does it happen on email to the list-join address? Does it happen with subscription via the form on the Postorius list Info page?
Is it possible the user has a 'vacation' program that is responding to the confirmation request? See <https://gitlab.com/mailman/mailman/issues/23> (we should fix that)
Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Hi Mark,
Happens for any user subscribing by web or email. Setting to 'Moderate' works fine.
Andrew
On Mon, 24 Jun 2019 at 04:06, Mark Sapiro <mark@msapiro.net> wrote:
On 6/23/19 7:24 AM, andrew.bernard@gmail.com wrote:
Suddenly stopped working. For all the lists I have created, suddenly the confirm setting is ignored for subscriptions and users are subscribed right away.
I assume you are looking at the Postorius List Settings -> Subscription Policy. That should reflect the setting in core.
How are these users requesting subscription/being subscribed?
I have had some trouble with uwsgi, now resolved. Not that there may be any connection, but now, email requests to join are sent a confirmation mail, but the webui just signs you up with no confirmation despite having the subscription policy set to Confirm, and the right code in the database table underneath.
Not sure where to look to debug this. I don't want to live with Open subscription policy.
Worth noting that Moderate works fine.
On 6/23/19 7:11 PM, andrew.bernard@gmail.com wrote:
I have had some trouble with uwsgi, now resolved. Not that there may be any connection, but now, email requests to join are sent a confirmation mail, but the webui just signs you up with no confirmation despite having the subscription policy set to Confirm, and the right code in the database table underneath.
Is this a web subscribe for a logged in user or and "anonymous subscribe" for a non-logged in user or both?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
On 6/23/19 7:28 PM, Mark Sapiro wrote:
On 6/23/19 7:11 PM, andrew.bernard@gmail.com wrote:
I have had some trouble with uwsgi, now resolved. Not that there may be any connection, but now, email requests to join are sent a confirmation mail, but the webui just signs you up with no confirmation despite having the subscription policy set to Confirm, and the right code in the database table underneath.
Is this a web subscribe for a logged in user or and "anonymous subscribe" for a non-logged in user or both?
I have done some further investigation. With subscribe policy 'confirm':
A person without an account can subscribe to a list anonymously. The person is sent an email requesting confirmation of her address and intent to subscribe. Replying to the email confirms the address and subscribes it.
A person can sign up for an account with an email address. This results in an email request to the address with a link to confirm it. Following the link and confirming the address then creates the account with the confirmed address. Subsequently, the user can log in and subscribe to the list without further confirmation because the user has already confirmed the address and has logged in, so further confirmation is not required.
If subscribe policy is 'moderate', both of the above cases send the request to the moderator for approval.
I think this behavior, particularly allowing a logged in user with a confirmed address to subscribe without further confirmation, is reasonable.
Is this what you see, or are you seeing something else.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (3)
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Andrew Bernard
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andrew.bernard@gmail.com
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Mark Sapiro