How to remove Held Unsubscriptions
Hi
As a moderator I receive an email each day for "Held Unsubscriptions" for a subscriber that was unsubscribed by the Owner sometime ago (using "Mass operations").
+++++++++++++++++++++++++++++++ The listname@domain.com list has 1 moderation requests waiting.
Held Unsubscriptions: User: bart@example.com
Please attend to this at your earliest convenience. +++++++++++++++++++++++++++++++
There is nothing showing under "Subscription requests > Pending approval".
Could anyone tell me how I can stop these email notifications? I have access to the mailman shell and the databases.
Thanks, Mark
I see these under "Subscription requests > Unsubscription requests", or at the URI (matching your sample) https://lists.domain.com/postorius/lists/listname.domain.com/unsubscription_...
Does this menu entry appear for you?
--Jered
----- On Jan 5, 2024, at 12:30 PM, Mark imark@posteo.net wrote:
Hi
As a moderator I receive an email each day for "Held Unsubscriptions" for a subscriber that was unsubscribed by the Owner sometime ago (using "Mass operations").
+++++++++++++++++++++++++++++++ The listname@domain.com list has 1 moderation requests waiting.
Held Unsubscriptions: User: bart@example.com
Please attend to this at your earliest convenience. +++++++++++++++++++++++++++++++
There is nothing showing under "Subscription requests > Pending approval".
Could anyone tell me how I can stop these email notifications? I have access to the mailman shell and the databases.
Thanks, Mark
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to jered@convivian.com
No joy. There is no menu entry for that page ( ".../unsubscription_requests") and when entering the URL manually I get:
Page not found This page either doesn't exist, or it moved somewhere else.
The menu item and page for ".../subscription_requests" display okay:
Subscriptions pending approval (0) There are currently no subscription requests for this list.
On 2024-01-06 04:35, Jered Floyd wrote:
I see these under "Subscription requests > Unsubscription requests", or at the URI (matching your sample)
https://lists.domain.com/postorius/lists/listname.domain.com/unsubscription_...
Does this menu entry appear for you?
--Jered
----- On Jan 5, 2024, at 12:30 PM, Mark imark@posteo.net wrote:
Hi
As a moderator I receive an email each day for "Held Unsubscriptions" for a subscriber that was unsubscribed by the Owner sometime ago (using "Mass operations").
+++++++++++++++++++++++++++++++ The listname@domain.com list has 1 moderation requests waiting.
Held Unsubscriptions: User: bart@example.com
Please attend to this at your earliest convenience. +++++++++++++++++++++++++++++++
There is nothing showing under "Subscription requests > Pending approval".
Could anyone tell me how I can stop these email notifications? I have access to the mailman shell and the databases.
Thanks, Mark
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to jered@convivian.com
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to imark@posteo.net
What version are you running? It looks like this was added in Postorius 1.3.5.
To confirm a request for unsubscription before that version requires using the shell or REST API, as described in https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/thread/Z...
Copying for convenience:
# mailman shell -l listname@domain.com Welcome to the GNU Mailman shell Use commit() to commit changes. Use abort() to discard changes since the last commit. Exit with ctrl+D does an implicit commit() but exit() does not. The variable 'm' is the list@example.com mailing list >>> pendingsdb = getUtility(IPendings) >>> for token, data in pendingsdb.find(m, pend_type='unsubscription'): ... if data['token_owner'] == 'moderator': ... pendingsdb.confirm(token) ... [data about the request will be displayed here] >>> commit()
--Jered
----- On Jan 5, 2024, at 12:47 PM, Mark imark@posteo.net wrote:
No joy. There is no menu entry for that page ( ".../unsubscription_requests") and when entering the URL manually I get:
Page not found This page either doesn't exist, or it moved somewhere else.
The menu item and page for ".../subscription_requests" display okay:
Subscriptions pending approval (0) There are currently no subscription requests for this list.
On 2024-01-06 04:35, Jered Floyd wrote:
I see these under "Subscription requests > Unsubscription requests", or at the URI (matching your sample)
https://lists.domain.com/postorius/lists/listname.domain.com/unsubscription_...
Does this menu entry appear for you?
--Jered
----- On Jan 5, 2024, at 12:30 PM, Mark imark@posteo.net wrote:
Hi
As a moderator I receive an email each day for "Held Unsubscriptions" for a subscriber that was unsubscribed by the Owner sometime ago (using "Mass operations").
+++++++++++++++++++++++++++++++ The listname@domain.com list has 1 moderation requests waiting.
Held Unsubscriptions: User: bart@example.com
Please attend to this at your earliest convenience. +++++++++++++++++++++++++++++++
There is nothing showing under "Subscription requests > Pending approval".
Could anyone tell me how I can stop these email notifications? I have access to the mailman shell and the databases.
Thanks, Mark
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to jered@convivian.com
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to imark@posteo.net
Super! That did the job for Postorius 1.3.4. Thank you very much Jered, and also Mark S. for the comments in the archived post.
Best, Mark
On 2024-01-06 05:50, Jered Floyd wrote:
What version are you running? It looks like this was added in Postorius 1.3.5.
To confirm a request for unsubscription before that version requires using the shell or REST API, as described in https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/thread/Z...
Copying for convenience:
# mailman shell -l listname@domain.com Welcome to the GNU Mailman shell Use commit() to commit changes. Use abort() to discard changes since the last commit. Exit with ctrl+D does an implicit commit() but exit() does not. The variable 'm' is the list@example.com mailing list >>> pendingsdb = getUtility(IPendings) >>> for token, data in pendingsdb.find(m, pend_type='unsubscription'): ... if data['token_owner'] == 'moderator': ... pendingsdb.confirm(token) ... [data about the request will be displayed here] >>> commit()
--Jered
----- On Jan 5, 2024, at 12:47 PM, Mark imark@posteo.net wrote:
No joy. There is no menu entry for that page ( ".../unsubscription_requests") and when entering the URL manually I get:
Page not found This page either doesn't exist, or it moved somewhere else.
The menu item and page for ".../subscription_requests" display okay:
Subscriptions pending approval (0) There are currently no subscription requests for this list.
On 2024-01-06 04:35, Jered Floyd wrote:
I see these under "Subscription requests > Unsubscription requests", or at the URI (matching your sample)
https://lists.domain.com/postorius/lists/listname.domain.com/unsubscription_...
Does this menu entry appear for you?
--Jered
----- On Jan 5, 2024, at 12:30 PM, Mark imark@posteo.net wrote:
Hi
As a moderator I receive an email each day for "Held Unsubscriptions" for a subscriber that was unsubscribed by the Owner sometime ago (using "Mass operations").
+++++++++++++++++++++++++++++++ The listname@domain.com list has 1 moderation requests waiting.
Held Unsubscriptions: User: bart@example.com
Please attend to this at your earliest convenience. +++++++++++++++++++++++++++++++
There is nothing showing under "Subscription requests > Pending approval".
Could anyone tell me how I can stop these email notifications? I have access to the mailman shell and the databases.
Thanks, Mark
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to jered@convivian.com
Mailman-users mailing list -- mailman-users@mailman3.org To unsubscribe send an email to mailman-users-leave@mailman3.org https://lists.mailman3.org/mailman3/lists/mailman-users.mailman3.org/ Archived at: https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
This message sent to imark@posteo.net
Hello, everyone.
I'm having the same issue. We're Postorius Version 1.3.4.1.
I have no idea of how to use a shell or REST API. I update things via the web.
Our url is of the form: https://web.lists.fas.harvard.edu/mailman/lists/lowell-scr-list.lists.fas.ha...
On 9/9/24 12:14, lowell@fas.harvard.edu wrote:
Hello, everyone.
I'm having the same issue. We're Postorius Version 1.3.4.1.
Which is three and a half years old.
I have no idea of how to use a shell or REST API. I update things via the web.
If you can't upgrade to Postorius >= 1.3.5, see
https://lists.mailman3.org/archives/list/mailman-users@mailman3.org/message/...
which describes the mailman shell interaction required to do this.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mark,
I appreciate your trying to help. I'm just an end user. I don't control when or how HUIT updates their services, and don't myself have access to mailman shell to do the manual version.
I'll send this thread link to IT and see if they can handle it.
Clearly it's not a priority, since I can just ignore the emails, but given that it's a new year, I figured I'd try and tackle it again.
participants (4)
-
Jered Floyd -
lowell＠fas.harvard.edu -
Mark -
Mark Sapiro