Password reset/confirm email page formatting

Hi,
Does anyone else experience this where the pages for password reset/verify email lack formatting. Not sure what the cause might be as all other pages are fine.
Please see attached images.
Thanks.
[cid:image001.png@01DC435D.8CB42CF0]
[cid:image002.png@01DC435D.8CB42CF0]
Mailman's content filtering has removed the following MIME parts from this message.
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Replaced multipart/alternative part with first alternative.

Seems the attached images were stripped. I've uploaded them instead.

On Wed, Oct 22, 2025 at 4:13 PM Reilly, Liam <l.reilly@ucl.ac.uk> wrote:
Hi,
Does anyone else experience this where the pages for password reset/verify email lack formatting. Not sure what the cause might be as all other pages are fine.
Please see attached images.
Attachments usually don't make it to the list.
As for the problem, you could use the browser devtools to see which css file is being flagged as missing. Then see if the file actually does exist where it is expected to be. You could also try clearing the cache: mailman-web clear_cache
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 In an Internet failure case, the #1 suspect is a constant: DNS. "Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-) [How to ask smart questions: http://www.catb.org/~esr/faqs/smart-questions.html]

This issue present in both the environments I've set up. Devtools doesn't seem to complain about missing CSS, rather the html file doesn't contain any <link rel="stylesheet"> tags at all.
Strange this is only the case for 2 pages: ../accounts/password/reset/done/ and ../accounts/confirm-email/
What do yours look like?
#--------------------------- <!DOCTYPE html> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Password Reset</title> </head> <body> <nav> <strong>Menu:</strong> <ul> <li><a href="/accounts/login/">Sign In</a></li> <li><a href="/accounts/signup/">Sign Up</a></li> </ul> </nav>
<main>
<h1>Password Reset</h1>
<p>
We have sent you an email. If you have not received it, please check your spam folder.
Otherwise, contact us if you do not receive it in a few minutes.
</p>
</main>
</body> </html> #---------------------------

On Wed, Oct 22, 2025 at 5:34 PM Liam Reilly <l.reilly@ucl.ac.uk> wrote:
This issue present in both the environments I've set up. Devtools doesn't seem to complain about missing CSS, rather the html file doesn't contain any <link rel="stylesheet"> tags at all.
Strange this is only the case for 2 pages: ../accounts/password/reset/done/ and ../accounts/confirm-email/
What do yours look like?
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 In an Internet failure case, the #1 suspect is a constant: DNS. "Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-) [How to ask smart questions: http://www.catb.org/~esr/faqs/smart-questions.html]

Liam, I attached their imgur image directly here as an attachment (and you're in my To field directly). It should be in your inbox, if not attached to the list message itself.
Thomas
On 2025-10-22 11:00, Liam Reilly wrote:
Unfortunately, Imgur no longer serves the UK so that won't load for me. :(
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This message sent toteward@thomas-ward.net
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Replaced multipart/alternative part with first alternative.

Thanks Thomas, received.
Interesting it looks the same as mine.
The official page does not have this problem: https://lists.mailman3.org/accounts/password/reset/done/
participants (4)
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Liam Reilly
-
Odhiambo Washington
-
Reilly, Liam
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Thomas Ward