Jan. 30, 2025
4:40 p.m.
Hello I need help troubleshooting a problem with MM. The service is stopping and throwing this error in the mailman log "Exception in the HyperKitty archiver: 413 Request Entity Too Large"
I'm not sure what my next steps should be to troubleshoot this issue.
System CTL has this message and i'm not sure if it's relevant to the issue.
>sudo systemctl status mailman3.service
systemd[1]: mailman3.service: Can't open PID file
/opt/mailman/mm/var/master.pid (yet?) after start: No such file or directory
The MM Service will run for a while then shuts down.
/mailman.log
Jan 30 05:22:20 2025 (1547) HyperKitty failure on
https://list.louisvillecommunitygrocery.com/archives/api/mailman/archive:
<html>
<head><title>413 Request Entity Too Large</title></head>
<body>
<center><h1>413 Request Entity Too Large</h1></center>
<hr><center>nginx/1.24.0 (Ubuntu)</center>
</body>
</html>
(413)
Jan 30 05:22:20 2025 (1547) Could not archive the message with id <
CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w@mail.gmail.com>
Jan 30 05:22:20 2025 (1547) archiving failed, re-queuing (mailing-list
lcg-board-private.list.louisvillecommunitygrocery.com, message <
CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w@mail.gmail.com>)
Jan 30 05:22:20 2025 (1547) Exception in the HyperKitty archiver: <html>
<head><title>413 Request Entity Too Large</title></head>
<body>
<center><h1>413 Request Entity Too Large</h1></center>
<hr><center>nginx/1.24.0 (Ubuntu)</center>
</body>
</html>
Jan 30 05:22:20 2025 (1547) Traceback (most recent call last):
File
"/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py",
line 158, in _archive_message
url = self._send_message(mlist, msg)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File
"/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py",
line 228, in _send_message
raise ValueError(result.text)
ValueError: <html>
<head><title>413 Request Entity Too Large</title></head>
<body>
<center><h1>413 Request Entity Too Large</h1></center>
<hr><center>nginx/1.24.0 (Ubuntu)</center>
</body>
</html>
Jan 30 05:22:21 2025 (1547) HyperKitty archived message
<CAPesOD25frujqYsAXU3kk8MUOY=h3ZV4cgzUXSi9L0c3K2W0NQ@mail.gmail.com> to
https://list.louisvillecommunitygrocery.com/archives/list/testing@list.louisvillecommunitygrocery.com/message/HU6MK5CB6CE77AIMY5WESY2BNTX7T6YW/
[30/Jan/2025:05:22:43 +0000] "GET /3.1/users/lcgcoop@gmail.com HTTP/1.1"
200 428 "-" "GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:22:43 +0000] "GET
/3.1/users/a6af988d603c49c9ac61a3a41562d132/addresses HTTP/1.1" 200 927 "-"
"GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:22:43 +0000] "POST /3.1/members/find HTTP/1.1" 200 3407 "-"
"GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:22:43 +0000] "POST /3.1/members/find HTTP/1.1" 200 4705 "-"
"GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:22:43 +0000] "GET /3.1/addresses/lcgcoop@gmail.com
HTTP/1.1" 200 401 "-" "GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:22:43 +0000] "GET /3.1/lists/
testing@list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU
Mailman REST client v3.3.5"
[30/Jan/2025:05:22:43 +0000] "GET /3.1/lists/
testing.list.louisvillecommunitygrocery.com/roster/owner HTTP/1.1" 200 763
"-" "GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:22:44 +0000] "GET /3.1/addresses/lcgcoop@gmail.com
HTTP/1.1" 200 401 "-" "GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/
testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU
Mailman REST client v3.3.5"
[30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/
testing.list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU
Mailman REST client v3.3.5"
[30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/
testing@list.louisvillecommunitygrocery.com/requests/count?token_owner=moderator
HTTP/1.1" 200 73 "-" "GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:23:53 +0000] "GET /3.1/lists/
testing@list.louisvillecommunitygrocery.com/held/count HTTP/1.1" 200 73 "-"
"GNU Mailman REST client v3.3.5"
[30/Jan/2025:05:24:15 +0000] "GET /3.1/lists/
testing@list.louisvillecommunitygrocery.com HTTP/1.1" 200 482 "-" "GNU
Mailman REST client v3.3.5"
Jan 30 05:42:54 2025 (1550) ACCEPT: <008401db72ce$cb6d50d0$6247f270$@
iglou.com>
Jan 30 05:42:55 2025 (1547) HyperKitty failure on
https://list.louisvillecommunitygrocery.com/archives/api/mailman/archive:
<html>
<head><title>413 Request Entity Too Large</title></head>
<body>
<center><h1>413 Request Entity Too Large</h1></center>
<hr><center>nginx/1.24.0 (Ubuntu)</center>
</body>
</html>
(413)
Jan 30 05:42:55 2025 (1547) Could not archive the message with id <
CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w@mail.gmail.com>
Jan 30 05:42:55 2025 (1547) archiving failed, re-queuing (mailing-list
lcg-board-private.list.louisvillecommunitygrocery.com, message <
CAPesOD3EWaFzfVZAbUzFm3Vk3Xnqcf9KodVic6agaT27Kmhy0w@mail.gmail.com>)
Jan 30 05:42:55 2025 (1547) Exception in the HyperKitty archiver: <html>
<head><title>413 Request Entity Too Large</title></head>
<body>
<center><h1>413 Request Entity Too Large</h1></center>
<hr><center>nginx/1.24.0 (Ubuntu)</center>
</body>
</html>
Jan 30 05:42:55 2025 (1547) Traceback (most recent call last):
File
"/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py",
line 158, in _archive_message
url = self._send_message(mlist, msg)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File
"/opt/mailman/venv/lib/python3.12/site-packages/mailman_hyperkitty/__init__.py",
line 228, in _send_message
raise ValueError(result.text)
ValueError: <html>
<head><title>413 Request Entity Too Large</title></head>
<body>
<center><h1>413 Request Entity Too Large</h1></center>
<hr><center>nginx/1.24.0 (Ubuntu)</center>
</body>
</html>
Jan 30 05:42:57 2025 (1547) HyperKitty archived message
<008401db72ce$cb6d50d0$6247f270$@iglou.com> to
https://list.louisvillecommunitygrocery.com/archives/list/lcg-board-private@list.louisvillecommunitygrocery.com/message/M4A4NYUDVJX7WQ63LMIAHGVDU5WS5TP2/
[2025-01-30 05:46:02 +0000] [1554] [ERROR] Worker (pid:1586) was sent
SIGKILL! Perhaps out of memory?
[2025-01-30 05:46:02 +0000] [2227] [INFO] Booting worker with pid: 2227
Jan 30 05:46:09 2025 (1553) pipeline runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1553) pipeline runner exiting.
Jan 30 05:46:09 2025 (1551) lmtp runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1551) lmtp runner exiting.
Jan 30 05:46:09 2025 (1558) digest runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1558) digest runner exiting.
Jan 30 05:46:09 2025 (1557) virgin runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1557) virgin runner exiting.
Jan 30 05:46:09 2025 (1556) task runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1556) task runner exiting.
Jan 30 05:46:09 2025 (1541) Master watcher caught SIGTERM. Exiting.
Jan 30 05:46:09 2025 (1555) retry runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1555) retry runner exiting.
Jan 30 05:46:09 2025 (1552) out runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1552) out runner exiting.
Jan 30 05:46:09 2025 (1549) command runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1549) command runner exiting.
Jan 30 05:46:09 2025 (1548) bounces runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1548) bounces runner exiting.
Jan 30 05:46:09 2025 (1547) archive runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1547) archive runner exiting.
Jan 30 05:46:09 2025 (1550) in runner caught SIGTERM. Stopping.
Jan 30 05:46:09 2025 (1550) in runner exiting.
[2025-01-30 05:46:09 +0000] [1554] [INFO] Handling signal: term
[2025-01-30 05:46:09 +0000] [2227] [INFO] Worker exiting (pid: 2227)
[2025-01-30 05:46:09 +0000] [1585] [INFO] Worker exiting (pid: 1585)
Jan 30 05:46:10 2025 (1541) Master watcher caught SIGTERM. Exiting.
[2025-01-30 05:46:10 +0000] [1554] [ERROR] Worker (pid:1585) was sent
SIGKILL! Perhaps out of memory?
[2025-01-30 05:46:10 +0000] [1554] [ERROR] Worker (pid:2227) was sent
SIGTERM!
[2025-01-30 05:46:10 +0000] [1554] [INFO] Shutting down: Master
Jan 30 05:46:11 2025 (1541) Master stopped
Thank you, Paul 'Arte Chambers' Robey 502-408-6922