16 Jan
2022
16 Jan
'22
4:26 p.m.
All,
I recently entered a ticket for some work and received this response:
Allan, Thank you for your business with EMWD however we are experiencing a severe shortage in labor(just like any other small business at the moment) and we cannot currently support your request. We hope to be at full staff in a few months but as you know this is a niche product and it is difficult to find or train mm3 experts. Thank you for your understanding.
Sincerely, Marshall
I sincerely hope that they manage to get the company up and running again. I had great help from Brian and enjoyed working with him.
Yours,
AllanOn 1/15/22, 18:18 , "Sherry Xie" <sherrytxie@gmail.com> wrote:
Hi all,
I am an EMWD Mailman 3 customer, and I recently realized my mailing lists
are no longer working (the last email that went through was sent on
December 25, 2021). Emails I send to the lists do not show up in archives
or reach subscribers. It seems like others have had this issue before
since ownership of the company was transferred following Brian Carpenter's
passing – has anyone been able to get in touch with support or get their
issues resolved?
I've submitted a support ticket but have no idea if this is being
monitored. I also have no way to contact the current management team, as
only their names were announced in the November 5, 2021 email from Barbara
Carpenter. Any help would be greatly appreciated – thanks in advance!
Sherry
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