On 5/24/23 08:11, Quanah Gibson-Mount wrote:
Hi,
We frequently end up with users who never receive their email to confirm their account, leaving them in a netherworld where they cannot become list members. If I try to subscribe them via the mass subscribe option, it says I can't because their subscription is pending. If I go to subscription requests, it says there are 0. If I go to "non-members" in the UI, I can find them, but I don't see an option to convert them to members.
Subscription requests says 0 because it only counts those pending moderator approval, but if you pull down the menu and select Pending Confirmation, it should show the request and enable you to delete it, and then mass subscribe will work.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan