5 Sep
2023
5 Sep
'23
7:59 p.m.
Hi,
since 8/1/2023 I get complains from users with @gmail.com addresses, that they are not getting any emails. I checked the logs and I see that the emails are going out:
to=<xxxx@gmail.com>, relay=email-smtp.us-east-1.amazonaws.com[35.169.171.20]:587, delay=0.46, delays=0.03/0.06/0.13/0.24, dsn=2.0.0, status=sent (250 Ok xxx )
But it seems the users are getting email delivered to them. I’ve advised them to check their spam, promotions, and social folders and to add the list address to their email safe-senders lists, but still no success. Is there any way to help this list members?
Thanks