Stephen J. Turnbull wrote:
Here is an example error from the log for unsubscribe all operation. Which log is this? I would guess it's the mailmanweb.log. [2025-12-15 15:41:02 +0000] [1022464] [ERROR] Error handling request /mailman3/lists/uclucu-members.ucl.ac.uk/unsubscribe_all Traceback (most recent call last): File "/data/mailman/venv/lib64/python3.12/site-packages/gunicorn/workers/sync.py", line 134, in handle self.handle_request(listener, req, client, addr) This is the front-end gunicorn WSGI server, handling a request for Postorius. File "/data/mailman/venv/lib64/python3.12/site-packages/mailmanclient/restobjects/mailinglist.py", line 519, in unsubscribe response, json = self._connection.call(path, data, method='DELETE') ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ This is mailman client translating to the REST API. File "/usr/lib64/python3.12/socket.py", line 720, in readinto return self._sock.recv_into(b) ^^^^^^^^^^^^^^^^^^^^^^^ This is the Python socket library actually talking to the REST API of Mailman core. An unspecified error occurs in the C code. It is not handled. File "/data/mailman/venv/lib64/python3.12/site-packages/gunicorn/workers/base.py", line 204, in handle_abort sys.exit(1) SystemExit: 1 This is the "Something's wrong, hope you have a clue 'cause I don't" last line of defense error handler. My guess is that it's a timeout on a socket. I think you should also see log messages and a traceback in the mailman.log. The timeout for the mailmanweb gunicorn is configured in the gunicorn conf file, usually in /etc/mailman3. This is relatively short (I
Reilly, Liam writes: think my installation is default at 120 seconds). The timeout for the REST API gunicorn is in site-packages/mailman/config/gunicorn.cfg. This is long (360 seconds) so if my conjecture about timeout is correct it's the mailmanweb gunicorn that's timing out. If you need to change this one, you may be able to simply put "timeout: 360" in the [webservice] section of your mailman.cfg file, but if that doesn't work you can copy gunicorn.cfg to /etc/mailman3/rest-wsgi.cfg, change the timeout in it, and add "configuration: /etc/mailman3/rest-wsgi.cfg" to the [webservice] section of mailman.cfg.
GNU Mailman consultant (installation, migration, customization) Sirius Open Source https://www.siriusopensource.com/ Software systems consulting in Europe, North America, and Japan
As always, thank you for your prompt replies Stephen.
The entries are from error.log and are all I could find when grepping for the list name. I'll check the other logs for anything else and also try increasing the timeout config as you've suggested to see if it helps.