On 11/17/20 2:34 PM, j@manygoodideas.com wrote:
I'm setting up a new list, and a number of new list members are reporting a problem with replying to the thread. Their email clients seem to ignore the Reply-To: field and instead use from From: field.
Are you saying that a 'reply' , not 'reply-all' will reply to the From: only and ignore Reply-To:? If so, the email clients that are doing that are badly behaved. I can't say they are non-compliant as RFC 5322 <https://www.rfc-editor.org/rfc/rfc5322.html#section-3.6.2> only says:
The originator fields also provide the information required when replying to a message. When the "Reply-To:" field is present, it indicates the address(es) to which the author of the message suggests that replies be sent.
I.e., Reply-To: is only a 'suggestion', but well behaved clients will follow it.
When they use Reply All, the email is addressed to both the From: and Reply-To:.
Reply All should reply to the Reply-To:, To: and Cc: addresses and to From: if there is no Reply-To:. Whether Reply All should include From: if there is a Reply-To is not well defined.
Reading through previous threads here, I've tried a number of things:
- DMARC mitigation action is "Replace From: with list address"
- For Alter Messages - Set "Reply goes to list"
The goal is that we want a reply to go to the list, not the person posting. Since Reply-To seems to be ignored by some clients, I'm hoping there's a way to force the "From" field to become the list address. Thanks in advance for your suggestions!
If Alter Messages -> Reply goes to list is set to Reply goes to list, Reply-To: will include the list posting address. What are the clients that ignore this? Complaints should go to the providers of those.
Tf DMARC mitigation action is "Replace From: with list address", that will happen to messages to which DMARC mitigation action applies. If you want it to apply to all messages, set DMARC Mitigate unconditionally to Yes.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan