Hey Allan and Sherry,
Thank you all for starting this thread. I am a system administrator for EMWD. We are working through these issues, and we are short staffed at the moment, especially with Mailman specific issues. We will answer all tickets, but there may be some delays.
We do respond to support tickets only at this time. If you were used to working through email or other ways with Brian, right now we are still sorting out that system.
Sherry, Marshall responded to your ticket through the EMWD support ticket system today. Thank you for the info and we'll follow up there.
Allan, the reason why we can't support your ticket at this time is that you aren't a hosting customer, and had a labor-only relationship with Brian. We do want to continue working together, but have to work with customers who are on our servers at this time.
Sincerely,
Jared
Jared@emwd.com EMWD Systems Administrator