Liam Reilly writes:
It looks like we're going to take the simple route of the helpdesk using existing screen sharing tools to assist list owners, rather than providing elevated access in Postorius. Many of our list owners are not technical and so the transition from Mailman 2 to 3 has been challenging for some.
Understood. Some of the design of Mailman 2 had become unsupportable over the years, and there were some features we needed to add. But accomodating those also causes discontinuities for many users.
I may have a customer for a change related to your request for "view-only" superusers . If it's possible to implement in such a way as to support your requirement as well, I'll let you know. Even if you find that the screen-sharing approach makes it unnecessary for you, having multiple possible use cases makes integrating the feature much more attractive for us.
Steve
-- GNU Mailman consultant (installation, migration, customization) Sirius Open Source https://www.siriusopensource.com/ Software systems consulting in Europe, North America, and Japan