Thank you, Stephen.
Yes, I have verified that the users will be subscribed once the moderator accepts their subscription requests. The tricky time is between the non-member record is created and the moderator accepts the application. Many of them will try to post before their subscription is approved (some moderators are good at procrastinating). During this time the user thinks that the subscription has been entered, but is not able to send/receive messages. Then they complain to me...
While some of the users and moderators may have visual impairments (well, it's possible that even a majority wears glasses - I do), the bigger issue is that most are not techies, and some are very much not techies. They are brilliant in other ways and Mailman has been a wonderful tool for them all to communicate and organize, but it's also a bit quirky.
Yours,
AllanOn 9/16/22, 23:28 , "Stephen J. Turnbull" <stephenjturnbull@gmail.com> wrote:
Mark Sapiro writes:
> My original point is the presence of a nonmember role should not prevent
> the user from subscribing. If there is an issue with subscribing it is
> probably because of the outstanding subscription request waiting
> moderator approval.
I don't think it is likely, but is it possible that the moderator is
not just refusing the subscription, but banning the address from
subscribing?
> I understand that you would like the nonmember role to disappear, but
> that isn't going to happen in the distribution, and I can't undertake
> the extensive effort required to figure out how you can do it for your site.
It seems to me that explicitly displaying the nonmember role is an
internal and/or administrative need, and most ordinary users are only
interested in whether they are subscribed or not. If the list appears
in "their" list of list, they're going to assume they're subscribed.
(We've even had that confusion about moderators and owners in the
past.) I haven't done any deep thinking about this, but perhaps we
could provide a more streamlined view tuned to this specific need?
That is, the role won't go away, but at least in some contexts you'll
have to ask explicitly for that user-list relationship to be
displayed.
Also, IIRC Allan's community contains a substantial group of folks
with visual impairments, presumably including admins and moderators.
Especially to serve that circumstance I think it makes sense for us
to provide streamlined views that are more easily grasped as a whole
where we can.
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