8 Apr
2021
8 Apr
'21
3:33 p.m.
Hi.
I have quite a few users who when they reset their password, don't receive their password reset email. It works fine for many, so they are going out. But for those who they don't go out for, I was hoping to get their password reset key/token from the database tables and send it to them...only thing is I can't find it in there! )it may not be there).
So what would you suggest for enabling people to reset their password when the system email isn't received:
- Is there a way to get the reset token so I can send it manually - if so, where/how do I find it?
- Would enabling social login be a work around for this problem?
- Anything else you can suggest?
Cheers,
Duane