--On Wednesday, May 24, 2023 9:21 AM -0700 Mark Sapiro <mark@msapiro.net> wrote:
On 5/24/23 08:11, Quanah Gibson-Mount wrote:
Hi,
We frequently end up with users who never receive their email to confirm their account, leaving them in a netherworld where they cannot become list members. If I try to subscribe them via the mass subscribe option, it says I can't because their subscription is pending. If I go to subscription requests, it says there are 0. If I go to "non-members" in the UI, I can find them, but I don't see an option to convert them to members.
Subscription requests says 0 because it only counts those pending moderator approval, but if you pull down the menu and select Pending Confirmation, it should show the request and enable you to delete it, and then mass subscribe will work.
The only elements that have a drop down menu are:
Users Mass operations
There is no "Pending Confirmation" with either of these. Note: Postorius Version 1.2.4
--Quanah