5 Aug
2022
5 Aug
'22
9:03 p.m.
Okay, thank you for the feedback!
What's in Mailman's bounce.log?
There are lots of log lines in this file, but here is an edited example line for the purpose of debugging:
Aug 04 16:59:56 2022 (70838) Member disabled_user@example.local.domain on list example_list@mailman_server.example.local.domain, bounce score = 1.
Are bouncing users getting their delivery disabled?
From looking at the settings for the example user "aliased" above, it appears that bouncing users **may not** be getting their delivery disabled. The Delivery status is still set to Enabled.
What are your list(s)
Bounce Processingsettings.
Here are the Bounce Processing settings (at the time of this writing) from the example list in question (the list is referred to with a fake name for anonymity: example_list@mailman_server.example.local.domain):
Notify owner on bounce increment: No
Notify owner on disable: Yes
Notify owner on removal: Yes
Forward unrecognized bounces: List AdminsI might be able to try turning the Notify owner on bounce increment setting to Yes on a different example mailing list. In the meantime, I have not seen any new bounce files in the /opt/mailman/mm/var/queue/bounces directory. I'm not sure if that's a sign that things are working like usual now, or if something is wrong.
Previously, there were 34775 files in the /opt/mailman/mm/var/queue/bounces directory, ranging from June 7 to August 4. For background, there's typically a time in the summer where many user accounts are purposely disabled (generally near July-August, I think). From the bounce file dates, I wonder if this bounce-related issue has been happening for longer than I first realized.
Thank you for letting me know about the bin/mailman qfile feature! I've tried examining one of the latest past bounce files from a previous day.
Here is an edited version of that bounce file (this file relates to the example "disabled_user" from the bounce.log), below, if it helps.
Does the example bounce file below give any clues as to what might be happening in this situation?
[----- start pickle -----]
<----- start object 1 ----->
Received: by example_list.example.local.domain (Postfix)
id F41722406EC; Thu, 4 Aug 2022 11:34:08 -0700 (PDT)
Date: Thu, 4 Aug 2022 11:34:08 -0700 (PDT)
From: MAILER-DAEMON@example_list.example.local.domain (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: example_list-bounces@mailman_server.example.local.domain
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="CF79C2404AD.1659638048/example_list.example.local.domain"
Content-Transfer-Encoding: 8bit
Message-Id: <20220804183408.F41722406EC@example_list.example.local.domain>
Message-ID-Hash: U47YLWMSX2KGN2H327NOLPXJIBK2BEO6
X-Message-ID-Hash: U47YLWMSX2KGN2H327NOLPXJIBK2BEO6
X-MailFrom: <>
This is a MIME-encapsulated message.
--CF79C2404AD.1659638048/example_list.example.local.domain
Content-Description: Notification
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 8bit
This is the mail system at host example_list.example.local.domain.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<disabled_user@example.local.domain>: host aspmx.l.google.com[74.125.195.27] said:
550-5.2.1 The email account that you tried to reach is disabled. Learn more
at 550 5.2.1 https://support.google.com/mail/?p=DisabledUser
q14-20020a17090311ce00b0016f145ca846si1920603plh.98 - gsmtp (in reply to
RCPT TO command)
--CF79C2404AD.1659638048/example_list.example.local.domain
Content-Description: Delivery report
Content-Type: message/delivery-status
Reporting-MTA: dns; example_list.example.local.domain
X-Postfix-Queue-ID: CF79C2404AD
X-Postfix-Sender: rfc822; example_list-bounces@mailman_server.example.local.domain
Arrival-Date: Thu, 4 Aug 2022 11:34:06 -0700 (PDT)
Final-Recipient: rfc822; disabled_user@example.local.domain
Original-Recipient: rfc822;disabled_user@example.local.domain
Action: failed
Status: 5.2.1
Remote-MTA: dns; aspmx.l.google.com
Diagnostic-Code: smtp; 550-5.2.1 The email account that you tried to reach is
disabled. Learn more at 550 5.2.1
https://support.google.com/mail/?p=DisabledUser
q14-20020a17090311ce00b0016f145ca846si1920603plh.98 - gsmtp
Final-Recipient: rfc822; disabled_user@example.local.domain
Original-Recipient: rfc822;disabled_user@example.local.domain
Action: failed
Status: 5.2.1
Remote-MTA: dns; aspmx.l.google.com
Diagnostic-Code: smtp; 550-5.2.1 The email account that you tried to reach is
disabled. Learn more at 550 5.2.1
https://support.google.com/mail/?p=DisabledUser
q14-20020a17090311ce00b0016f145ca846si1920603plh.98 - gsmtp
Final-Recipient: rfc822; disabled_user@example.local.domain
Original-Recipient: rfc822;disabled_user@example.local.domain
Action: failed
Status: 5.2.1
Remote-MTA: dns; aspmx.l.google.com
Diagnostic-Code: smtp; 550-5.2.1 The email account that you tried to reach is
disabled. Learn more at 550 5.2.1
https://support.google.com/mail/?p=DisabledUser
q14-20020a17090311ce00b0016f145ca846si1920603plh.98 - gsmtp
Final-Recipient: rfc822; disabled_user@example.local.domain
Original-Recipient: rfc822;disabled_user@example.local.domain
Action: failed
Status: 5.2.1
Remote-MTA: dns; aspmx.l.google.com
Diagnostic-Code: smtp; 550-5.2.1 The email account that you tried to reach is
disabled. Learn more at 550 5.2.1
https://support.google.com/mail/?p=DisabledUser
q14-20020a17090311ce00b0016f145ca846si1920603plh.98 - gsmtp
--CF79C2404AD.1659638048/example_list.example.local.domain
Content-Description: Undelivered Message
Content-Type: message/rfc822
Content-Transfer-Encoding: 8bit
Return-Path: <example_list-bounces@mailman_server.example.local.domain>
Received: from example_list.example.local.domain (localhost [127.0.0.1])
by example_list.example.local.domain (Postfix) with ESMTP id CF79C2404AD;
Thu, 4 Aug 2022 11:34:06 -0700 (PDT)
Received: from example_list.example.local.domain (localhost [127.0.0.1])
by example_list.example.local.domain (Postfix) with ESMTP id 3C56324021E
for <example_list@mailman_server.example.local.domain>; Thu, 4 Aug 2022 11:30:01 -0700 (PDT)
Received: from example_list.example.local.domain (localhost [127.0.0.1])
by example_list.example.local.domain (Postfix) with ESMTP id 2DBBD2406DA
for <elem_cert@mailman_server.example.local.domain>; Thu, 4 Aug 2022 11:21:16 -0700 (PDT)
Received: from mail.applitrack.com (mail.applitrack.com [65.79.190.186])
by example_list.example.local.domain (Postfix) with SMTP id 314042404AD
for <all_cert@mailman_server.example.local.domain>; Thu, 4 Aug 2022 11:17:54 -0700 (PDT)
dkim-signature: v=1; a=rsa-sha256; d=external_location.somewhere; s=frontline5819;
c=relaxed/relaxed; q=dns/txt; h=From:Reply-To:Subject:Date:Message-ID:To:MIME-Version:Content-Type:Content-Transfer-Encoding;
bh=/BQy8uOjo6VP5i27AYv2tM47vx2ChfBLnBPKOKwXD4c=;
b=kGRiFywmQoL9T76olCFdOyvReOdBLSbBtgKFwaje1w6qh4y2UJD9xLyqPQ/FrZtKHmyB22EKofBinaDrgalvjcN2g8Otj88/OppGRVWEjsATTsf7QCgZ6eqEuduVswIfdOOzGEPXDn8GNHb95oGT2jCQpimuwTsog6M9OrJp/1k=
Received: from PHLAPTWEB21 (Unknown [172.25.51.49])
by mail.external_location.somewhere
; Thu, 4 Aug 2022 13:17:53 -0500
Message-ID: <AEF0FB74-B893-4AB1-BA9A-203F1B941B74@mail.applitrack.com>
MIME-Version: 1.0
From: "example_sender@example.local.domain" <MailBot@external_location.somewhere>
To: example_list@mailman_server.example.local.domain
Date: 4 Aug 2022 13:17:52 -0500
X-MailFrom: example@external_location.somewhere
X-Mailman-Rule-Misses: dmarc-mitigation; no-senders; approved; emergency; loop; banned-address; member-moderation; nonmember-moderation; administrivia; implicit-dest; max-recipients; max-size; news-moderation; no-subject; digests; suspicious-header
X-Mailman-Version: 3.3.5
Precedence: list
Content-Type: multipart/mixed; boundary="===============6481302630449704969=="
X-MailFrom: all_cert-bounces+elem_cert=mailman_server.example.local.domain@mailman_server.example.local.domain
X-Mailman-Rule-Misses: dmarc-mitigation; no-senders; approved; emergency; loop; banned-address; member-moderation; nonmember-moderation; administrivia; implicit-dest; max-recipients; max-size; news-moderation; no-subject; digests; suspicious-header
Message-ID-Hash: Z3TDTO5IXUSVTGVAYF4TVT4NGUW5IHAN
X-Message-ID-Hash: Z3TDTO5IXUSVTGVAYF4TVT4NGUW5IHAN
X-MailFrom: elem_cert-bounces+example_list=mailman_server.example.local.domain@mailman_server.example.local.domain
X-Mailman-Rule-Misses: dmarc-mitigation; no-senders; approved; emergency; loop; banned-address; member-moderation; nonmember-moderation; administrivia; implicit-dest; max-recipients; max-size; news-moderation; no-subject; digests; suspicious-header
Reply-To: example_sender@example.local.domain
Subject: [example_list] Example Subject
List-Id: Example List <example_list.mailman_server.example.local.domain>
List-Help: <mailto:example_list-request@mailman_server.example.local.domain?subject=help>
List-Owner: <mailto:example_list-owner@mailman_server.example.local.domain>
List-Post: <mailto:example_list@mailman_server.example.local.domain>
List-Subscribe: <mailto:example_list-join@mailman_server.example.local.domain>
List-Unsubscribe: <mailto:example_list-leave@mailman_server.example.local.domain>
--===============6481302630449704969==
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: quoted-printable
Example Body Text
_______________________________________________
example_list mailing list -- example_list@mailman_server.example.local.domain
To unsubscribe send an email to example_list-leave@mailman_server.example.local.domain
--===============6481302630449704969==--
--CF79C2404AD.1659638048/example_list.example.local.domain--
<----- start object 2 ----->
{ '_parsemsg': False,
'listid': 'example_list.mailman_server.example.local.domain',
'original_size': 16103,
'received_time': datetime.datetime(2022, 8, 4, 18, 44, 7, 891417),
'subaddress': 'bounces',
'version': 3}
[----- end pickle -----]Thank you! Andy