On Thu, Oct 9, 2025 at 3:03 PM Flo via Mailman-users < mailman-users@mailman3.org> wrote:
Hi,
I added a new site in Django: lists.example.com
Usually I click on 'view site' and I can add a Domain in Postorios. In this case I get an error message and I need to add a Domain in Django. Then I can go to 'view site'.
I can create a mailing list there. However when I send an email to be subscribed, I get the following in mailman.log (and nothing else happens):
Oct 09 13:46:24 2025 (110452) deque: do_confirm_verify Traceback (most recent call last): File "/usr/lib/python3/dist-packages/mailman/app/workflow.py", line 69, in __next__ return step() File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 379, in _step_send_confirmation notify(SubscriptionConfirmationNeededEvent( ~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ self.mlist, self.token, self.address.email)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/zope/event/__init__.py", line 33, in notify subscriber(event) ~~~~~~~~~~^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 669, in handle_SubscriptionConfirmationNeededEvent _handle_confirmation_needed_events(event, 'list:user:action:subscribe')
File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 638, in _handle_confirmation_needed_events confirm_address = event.mlist.confirm_address(event.token) File "/usr/lib/python3/dist-packages/mailman/model/mailinglist.py", line 335, in confirm_address local_part = expand(config.mta.verp_confirm_format, self, dict( address='{}-confirm'.format(self.list_name), cookie=cookie)) File "/usr/lib/python3/dist-packages/mailman/utilities/string.py", line 69, in expand if mlist.domain.base_url is not None: ^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/model/mailinglist.py", line 279, in domain return getUtility(IDomainManager)[self.mail_host] ~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/model/domain.py", line 177, in __getitem__ raise KeyError(mail_host) KeyError: 'lists.example.com' Oct 09 13:46:24 2025 (110452) Uncaught runner exception: ' lists.example.com' Oct 09 13:46:24 2025 (110452) Traceback (most recent call last): File "/usr/lib/python3/dist-packages/mailman/core/runner.py", line 179, in _one_iteration self._process_one_file(msg, msgdata) ~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/core/runner.py", line 272, in _process_one_file keepqueued = self._dispose(mlist, msg, msgdata) File "/usr/lib/python3/dist-packages/mailman/runners/command.py", line 214, in _dispose status = command.process( mlist, msg, msgdata, parts, results) File "/usr/lib/python3/dist-packages/mailman/commands/eml_membership.py", line 122, in process ISubscriptionManager(mlist).register(subscriber, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^ delivery_mode=delivery_mode) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 584, in register list(workflow) ~~~~^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/app/workflow.py", line 69, in __next__ return step() File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 379, in _step_send_confirmation notify(SubscriptionConfirmationNeededEvent( ~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ self.mlist, self.token, self.address.email)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/zope/event/__init__.py", line 33, in notify subscriber(event) ~~~~~~~~~~^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 669, in handle_SubscriptionConfirmationNeededEvent _handle_confirmation_needed_events(event, 'list:user:action:subscribe') ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/app/subscriptions.py", line 638, in _handle_confirmation_needed_events confirm_address = event.mlist.confirm_address(event.token) File "/usr/lib/python3/dist-packages/mailman/model/mailinglist.py", line 335, in confirm_address local_part = expand(config.mta.verp_confirm_format, self, dict( address='{}-confirm'.format(self.list_name), cookie=cookie)) File "/usr/lib/python3/dist-packages/mailman/utilities/string.py", line 69, in expand if mlist.domain.base_url is not None: ^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/model/mailinglist.py", line 279, in domain return getUtility(IDomainManager)[self.mail_host] ~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/mailman/model/domain.py", line 177, in __getitem__ raise KeyError(mail_host) KeyError: 'lists.example.com' Oct 09 13:46:24 2025 (110452) SHUNTING: 1760010384.7617948+270daab1a93851be76e09ce6b976f78ec6232ca2 If I write a subscription email to any list of any other domain/site, I get back the request of confirmation and nothing in mailman.log. And there is another difference to other sites: I get shown all lists of all sites/domains and not only the ones which belongs to this site/domain. What could I have done wrong here? I really don't get it.
Your first and greatest mistake is that you installed Mailman using OS packages and that is NOT supported on this list. You can remedy that by wiping away the packages and installing MM3 by following the guide below:
https://docs.mailman3.org/en/latest/install/virtualenv.html
If something fails after that, come back quickly and we'll do our best to help you.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 In an Internet failure case, the #1 suspect is a constant: DNS. "Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-) [How to ask smart questions: http://www.catb.org/~esr/faqs/smart-questions.html]