jkoral@luc.edu writes:
Looking at the queues, I see 27 .pck files under shunt from Nov 14th. Could that be the issue why moderators are not getting their e-mails right away?
No. That is way too old to be the cause of the current moderation issue.
Presumably that occurred either at time of upgrade due to some initial misconfiguration, or during a period of network glitching, or possibly it's a spate of spam. The paranoid thing to do with those messages is use "mailman qfile <file>" to examine them, delete any that are unneeded, and use "mailman unshunt" to send the rest (possibly with a separate message from you to subscribers explaining why old messages are suddenly appearing). But you could just assume they're obsolete and delete them.
I use
cd /path/to/queue/shunt for file in *.pck; do mailman qfile $file | less; done
and take notes of which to delete in such situations.
Can I clear the queue by just deleting these files?
No. You should *never* delete files in shunt or bad in hopes of resolving an issue. Translated into English, "shunt" is Mailman telling you "as far as Mailman can tell, these messages should be deliverable but something is going wrong, and I need your help to get them sent". Implied is "if *you* don't fix the 'something' for me, it will happen again and I will shunt again."
It was worth a try to look at shunt, but unless something very weird is happening to file timestamps, those aren't your missing notifications.
I wonder if *owners* get immediate notifications if they are not listed as *moderators*. I seem to recall that they didn't (but maybe I'm imagining things). I don't have time to check right now.
Steve